Responsibilities

• Act as the main point of contact for internal integrated teams, clients, managing relationships and addressing needs.
• Working with a Strategy Director partner, supervise the implementation of social media strategies across various platforms to enhance brand presence and engagement.
• Monitor social media accounts and respond, within a clear framework, to community comments and DMs
• Monitor for proactive opportunities
• Work closely with internal teams to create engaging content that aligns with clients' goals and brand identity.
• Keep up-to-date with the latest trends and best practices in social and digital media.
• Managing workflow on the social streams of work
• Always tracking status of work
• Contribute to regular status meetings and updates.
• Managing day to day communications

Requirements

• Proven experience in a client-facing role within a social media or digital marketing agency.
• Strong knowledge of social media platforms and tools such as Sprinklr or similar
• Experience of previous of community management
• Excellent communication and interpersonal skills.
• Creative and strategic thinking abilities.
• Strong communication and organizational skills.