Social Media Manager

Richmond, VA (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 5 months ago

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Job Summary

Drive and oversee social media strategy and content production for client accounts at a PR/social agency, delivering on-brand, high-quality posts across platforms.

  • Must-have: 2-5 years of social media management with proven account leadership.
  • Standout: Strong influencer relations and data-driven optimization for engagement.

Job Description

Responsibilities

  • Design and execute social media strategies that pack a punch.
  • Create slick visuals, engaging reels, and clever campaigns that make our clients' brands shine.
  • Embody their voice, vibe, and style to build an online presence that’s not just noticed but remembered.
  • Brainstorm bold ideas to manage content that connects with target audiences.
  • Create magic through posts, stories, and everything in between; be the wizard behind the curtain, making our clients' social media channels pop, dazzle, and deliver.
  • Work with the Golden Word Director of Client Success, PR Account Leads and our clients to develop a unique social media strategy for each client and each platform we decide to focus on.
  • Produce monthly content calendars for clients based on their specific social media objectives.
  • Work closely with the PR team to align trend pitching, new products, and activations with the social media content calendars.
  • Develop, manage and grow client influencer and brand ambassador social media programs.
  • Capture and create content including editing reels and photos, creating graphics, and drafting copy for content calendars, etc.

Requirements

  • 2-5 years post-grad experience in social media management, able to lead accounts with smart strategy.
  • Maintain relationships with influencers in the consumer/business space, easily able to convert coverage.
  • Analytics expertise is required for client reporting.
  • Drive social media strategy and activations to complement broader communications plan.
  • Excellent English writing and speaking skills.
  • Very detail-oriented, caring about proper execution of tasks and have an eye for creating refined and sophisticated content.
  • Proficient in social media photography and video capturing, with a keen eye for creating compelling and high-quality visual assets optimized for social media platforms.
  • Travel to various destinations in the city to capture content for our clients.
  • Optimistic, solutions-oriented, hustles with a smile.
  • Interested in our client mix and feels responsible in performing well for them.
  • Roll with the fast-paced, slightly unpredictable development of a young business.
  • Provide a valuable contribution when given opportunity to have a voice in Golden Word’s trajectory.
    Golden Word logo

    Golden Word

    Golden Word creates meaningful human connections between our clients and their audiences by telling the most impactful stories through PR, social media and content marketing. We create awareness and drive engagement for consumer and lifestyle brands in food & beverage, home décor & design, hospitality & tourism, retail & e-commerce, professional services, health & wellness and more. How we work together with our clients is highly collaborative and highly effective in capturing imagination and driving business performance. Our creative story-telling combined with our expansive media and influencer relationships allow us to generate substantial earned media coverage for our clients, boosting the effectiveness of their marketing and communications strategies. Golden Word is a member of the 5th business Group of Agencies, which also includes marketing strategy and creative agency, Clever Samurai, B2B lead generation company, 360 Leads and social media agency, Pinch Social.

    Founded in 2016
    Richmond, Virginia, USA
    10 employees

    Traffic Signals

    Monthly Visitors
    1.9K
    Traffic Source Mix
    Search
    13.6%
    Direct
    48.2%
    Referral
    7%
    Social
    6.3%
    Paid
    24.6%

    Headcount Trend

    Current headcount: ~10