Responsibilities

• Execute and operationalize social strategy for key accounts, translating high-level direction into channel plans and actionable playbooks grounded in insights, competitive analysis, and client objectives.
• Guide content direction and oversee calendar execution, ensuring everything that goes out is on-brand and high quality
• Lead influencer programs from ideation through activation, identifying the right partners, managing relationships, and tying results back to campaign goals
• Collaborate closely with our paid media team on paid social strategy and execution across platforms including Meta, TikTok, LinkedIn, Reddit, and Pinterest
• Turn performance data into clear, actionable reporting and show up to client calls ready to talk through what it means and what's next
• Serve as the primary day-to-day client contact for assigned accounts, building strong relationships and proactively surfacing new opportunities within the social space.
• Stay ahead of platform trends and bring fresh thinking to the table
• Develop and maintain community management guidelines for each brand, establishing voice, tone, escalation protocols, and engagement standards
• Partner cross-functionally with creative, media, and brand strategy teams to deliver integrated work
• Contribute to new business pitches and proposals as needed

Requirements

• 5+ years of experience in social media marketing, with at least 2 years managing multiple client accounts in an agency setting
• Demonstrated ability to build and execute social strategies across B2B and B2C verticals
• Strong working knowledge of major platforms including Instagram, TikTok, LinkedIn, YouTube, and Reddit, including how their algorithms, ad products, and communities actually behave
• Experience with social management tools (SproutSocial,etc) and project management platforms like Asana
• Hands-on experience managing influencer programs, from partner identification and negotiation through campaign execution and reporting
• Sharp written communication skills for client interactions, strategic documentation, and day-to-day correspondence
• Advanced PowerPoint skills with experience building polished client-facing decks regularly
• Exceptional presentation skills – you're comfortable owning a client call, presenting strategy, and handling questions with confidence and clarity
• Ability to present confidently and think on your feet in client-facing settings
• Comfort with paid social and fluency in collaborating with a media team (you don't need to run the campaigns, but you need to understand them)

Benefits

• We offer a supportive environment where personal growth is just as important as professional development.
• We're a team of passionate individuals ready to tackle challenges, learn from one another, and drive results.
• We believe in empowering our team members, providing them with the tools they need to succeed, and trusting them to lead the way.
• With decades of expertise and a commitment to integrated solutions, we don't meet the industry standard; we're setting it.
• We offer a unique blend of flexibility, growth opportunities, and a culture that values each individual.