Responsibilities

• Act on behalf of our clients via their social media platforms.
• Engage with social media platforms on behalf of clients (e.g., hide, comment, or otherwise interact with retweets, shares, pins, or comments).
• Maintain a professional relationship with clients and team members including best practices in all areas including but not limited to communications, timeliness, and account management.
• Ensure quick, accurate delivery of social media services.
• Manage “quick turn” social media requests and last-minute changes as needed for utility accounts.
• Proofread/error check your content.
• Identify, create, and promote opportunities to share new ideas and valuable content from social media pages in the client’s local online community on the client’s profile and with the creative team.
• Other duties as assigned.

Requirements

• Experience with various social media software skills.
• HS Diploma or GED

Preferred

• Experience in consumer-owned utilities.
• Proof of ongoing professional development, classes and/or certifications demonstrating continuous learning.
• Software Skills in or willingness to learn Facebook Business Manager, Facebook Creator Studio, Sprout Social, GSuite, QuickBase, Basecamp, GoToMeeting, Microsoft 365 products, and Dropbox Business.

Benefits

• Paid time off