Own technical operations and platform health for AI/ML workloads in a live, marketing-focused ecosystem.

• Marketing Ops: Quickly identify and categorize user-reported problems within the Digital Marketing Organization ecosystem.
• Growth Infrastructure: On-board new applications, AI/ML services, and model endpoints on AWS Infrastructure.
• Marketing Ops: Contribute to health, performance, and uptime of services running on Linux and Windows.
• Marketing Ops: Implement monitors, alerts, and SOPs to detect issues early, track model drift and latency, and speed responses.
• Marketing Ops: Automate daily tasks and ML CI/CD deployment pipelines to achieve 100% automation.
• Sales Alignment: Provide on-call support for production-grade applications, prioritizing incidents and driving resolution across pipelines, Akamai CDN, WAF, and cloud infrastructure.
• Growth Infrastructure: Build and implement large-scale dynamic URL redirects using Akamai Edge Redirector Cloudlets for campaigns and migrations.
• Growth Infrastructure: Set up Akamai Forward Rewrite Cloudlets to redirect requests to SEO-friendly URLs.
• Cloud & Policy: Develop, test, and deploy shared and non-shared Cloudlet Policies via Akamai Cloudlets Policy Manager.
• Performance Analytics: Maintain custom match criteria (Geo, Device Characteristics, RegEx, Query Strings) for efficient origin offload and smart content delivery.

The on-call, automation, and platform engineering focus works with AI model serving stacks, cloud-native tooling, and CDN architectures to keep marketing systems resilient and scalable.