Shift Lead

Houma, LA (Unknown)

$10/hr – $11/hrMid Level2+ years expPart time

Posted 13 days ago

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Job Summary

Own and drive the cookie shop's design-to-delivery workflow, including custom cake decoration, order fulfilment, guest experience, and coaching teammates to meet operational goals.

  • Lead design and decoration to meet custom specs
  • Ensure orders are completed on time and guest experience is engaging
  • Develop associates to meet operational goals

Job Description

Responsibilities

  • Decorate cookies and cakes with a wide variety of templates
  • Create custom designs based on customer specifications
  • Work closely with management to ensure all orders are completed
  • Serve customers and create an exciting experience
  • Prepare ingredients for baking and decorating
  • Operate an oven and bake ingredients within standard constraints.
  • Ensure cleanliness of the store and all preparation areas.
  • Coach and develop associates to meet operational goals.
  • Serve guests and create an exciting experience.
  • Operate a register and ensure accountability of money and cash handling procedures are followed.

Requirements

  • 2-5 years of retail and/or food service management.
  • 2-5 years of customer service.
  • 1-2 years of cake decorating.
  • Excellent customer service skills.
  • Good verbal communication.
  • Ability to multi-task.
  • Attention to detail.
  • Must be a team player.
  • Must be 18+ years of age.

Traffic Signals

Monthly Visitors
220.4K
Monthly Google Ads Budget
$3.7K
Traffic Source Mix
Search
62.6%
Direct
22.4%
Referral
11.5%
Social
0.3%
Paid
2.1%

Headcount Trend

Current headcount: ~630

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

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