Responsibilities

• Execute content strategy across discovery to post-launch.
• Conduct user and stakeholder interviews, content-focused usability testing, and competitive analyses.
• Complete content audits to understand sources and define content gaps.
• Review web analytics and inputs to identify needed content improvements.
• Create content strategy deliverables like content outlines, gap analyses, and governance docs.
• Plan site migrations, ensure design/features work with real content, help with content entry, and train authors as needed.
• Plan and lead workshops to define and prioritize web content needs.
• Help manage content development, maintenance, and optimization processes.
• Complete content modeling and taxonomy design activities.
• Advocate for plain-language guidance to help users find what they need.

Requirements

• Bachelor’s degree or equivalent professional experience.
• At least six years of experience in web content strategy or related disciplines.
• Familiarity with writing for the web, UX design, information architecture, and interaction design.
• Strong problem-solving and decision-making abilities.
• Ability to work both in a team and independently, managing complex projects.
• Excellent oral and written communication skills.
• This is a temporary full-time, hybrid role requiring at least two days on site at Reingold’s headquarters in Alexandria, VA.
• Preferred Qualifications: Familiarity with Content Workflow, Miro, and Airtable.

Nice To Have

• Familiarity with tools like Content Workflow, Miro, and Airtable are a plus

Benefits

• competitive salaries, a comprehensive benefits package, a dynamic hybrid work environment, a vibrant workplace and growth opportunities in a variety of specialty areas.