Responsibilities

• Architect and drive the strategic roadmap for T&S quality's transition to AI-driven process automation and workflow optimization.
• Own the design and execution of quality automation. Build scalable, AI-enabled workflows that integrate across product areas while partnering with T&S leadership to align automation initiatives with global safety infrastructure and business goals.
• Establish and lead the programmatic framework for identifying, prototyping, and deploying AI/ML solutions (including Large Language Models (LLMs) and GenAI) to automate business-as-usual (BAU) tasks, such as project planning, intake, portfolio tracking, quality monitoring, and ongoing maintenance.
• Scale the adoption of AI agents across the organization, establishing best practices, training, and frameworks for agentic workflow development.
• Define the cross-functional engagement model and align technical dependencies with Tooling, QA Automation, Engineering and other cross-functional teams to integrate scalable automation tools into a cohesive, shared platform.

Requirements

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience with SQL and metrics management with data sets.
• Experience in AI/ML application, process design and automation.

Preferred

• Advanced degree in Computer Science, Engineering, or a related technical field.
• 8 years of experience managing cross-functional or cross-team projects.
• Demonstrated track record of designing and implementing complex, cross-functional workflow automation.
• Deep technical understanding of LLMs, agentic workflows, prompt engineering, and automation tooling.
• Exceptional stakeholder management skills with experience influencing executive leadership (Directorplus level).
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

Benefits

• - Health, dental, vision, life, disability insurance
• - Retirement Benefits: 401(k) with company match
• - Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• - Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• - Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• - Baby Bonding Leave: 18 weeks
• - Holidays: 13 paid days per year