Responsibilities

• Account Leadership: Client Management & Strategic Thinking
• As an SVP, you are responsible for successfully and autonomously overseeing client business and being the client’s strategic thought partner and relationship manager. Beyond client work, your role is to provide strategic counsel, bring new and innovative thinking to the client, and manage ad hoc issues.
• In this role, you will be responsible for championing an Earned Creative approach as part of our Public Relations, Social & Influence team to our clients and colleagues alike.
• Business Development: Contribute to agency growth by driving new business pitches by cultivating data-driven cultural insights, developing earned creative strategies, and working with Creative teams to build programming that earns attention
• Hunting for organic new business growth and identifying new business opportunities
• Developing strategic plans, including annual brand plans and ad hoc plans throughout the year, generating creative ideas and actions that produce tangible business results
• Nurturing and growing key senior client relationships by being a trusted advisor to senior client management and working as an objective insider and advocate for their organization
• Reviewing and analyzing marketing and business analytics and developing a POV on how communications strategies should adjust to reflect that data
• Integrating and liaising with experts across the Ogilvy Health, Ogilvy, and broader WPP network, including social and digital teams, paid partners, strategy, and creative
• Bringing industry trends and forward thinking to your clients, thinking beyond the client’s stated needs and providing proactive counsel in areas that the client can benefit from understanding
• Seeking and supporting thought leadership opportunities and content such as bylines, speaking opportunities, and awards
• Providing day-to-day client strategy and account leadership with limited oversight from Group SVP or EVP
• Leading all account executions with support from your teams, while staying knowledgeable on the full picture of the account, including strategic business imperatives, knowledge of the competitive landscape, target audiences, and competitive advantages
• Ensuring the highest quality of deliverables to clients, including an attention to details when it comes to brand messages, product data, grammar, and spelling
• Nurturing and mentoring staff to think a level ahead to support their continued growth
• Showcasing team success and help the client market results internally
• Managing client satisfaction metrics and associated performance measures, anticipating challenges and roadblocks and devising timely solutions to any relationship issues that might arise
• Fiscal Responsibility: With support from the mid-level team members (Vice President and Account Director), the SVP is responsible for managing the client’s budgets, ensuring we stay within scope on both fee and expenses
• An SVP will have mastered the development of a budget and precise hours to deliver on task, with the ability to manage yearly and monthly staffing projections, partner with specialty leads to account for those needs, and communicate regularly with leadership and Finance on any increases or decreases to fee budget
• In this role, you must ensure the account is fiscally fit, meaning that it is staffed correctly to the fee budget and staff are remaining within their projected hours. You are responsible for reviewing and approving timesheets and training your team to do the same.