Senior Strategic Operations Associate, 3P Demand

San Francisco, CA (On-site)

$118K/yr – $146K/yrSenior Level4+ years expFull time

Posted 5 months ago

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Job Summary

GTM and cross-functional leadership role focusing on 3P integrations in the US/C. Responsibilities center on strategy, demand generation, operation, funnel optimization, resource allocation, and cross-team alignment. Requirements call for a solid operations/strategy background and a 4+ year track record, with preferred candidates having strong cross-functional influence and analytical thinking. Benefits include a 401(k) eligibility and other benefits.

Job Description

Responsibilities

  • Own the GTM Strategy: Develop and execute the US/C Go-to-Market plans for 3P integrations (e.g., WeChat Mobility, Expedia Rides, and future travel/super-app partners), ensuring users are aware of the service and incentivized to use it.
  • Facilitate Demand Generation: Partner closely with Marketing to build multi-channel awareness campaigns (social, digital, OOH) that specifically target the unique audience of each 3P partner.
  • Operationalize Integrations: Act as the "details expert" for each US/C 3P integration. While BD manages the partner relationship, you will manage the internal operational complexity-from setting up local promo codes and tracking metrics to identifying and driving the resolution of critical functional gaps and preparing for feature launches.
  • Optimize the Funnel: Obsess over conversion metrics. You will identify friction points in the 3P user journey and work with Product/Tech teams to implement localized solutions that drive adoption.
  • Resource Allocation: Manage financial levers, including rider incentives and marketing budgets, to drive incremental growth while defending the efficiency and ROI of the 3P portfolio.
  • Cross-Functional Leadership: Serve as the "connective tissue" between BD (who signs the deals), Tech (who builds the integration), and Marketing (who drives awareness), ensuring all teams are aligned on US/C growth targets.
  • Performance Monitoring: Establish robust reporting for the US/C 3P channel, providing regular visibility to leadership on Gross Bookings (GB) performance and competitive landscape shifts.

Requirements

  • Education: Bachelor's Degree in economics, management, finance, or a related field.
  • Experience: 4+ years of experience in operations, strategy, growth, or program management.

Preferred

  • Growth Mindset: Proven track record of scaling new products or channels from 0-to-1 in a fast-paced environment.
  • Cross-Functional Mastery: Experience influencing stakeholders across Tech, Marketing, and BD to achieve shared business goals.
  • Analytical Rigor: Strong data-driven mindset with the ability to turn complex metrics into actionable GTM frameworks.
  • Operational Detail: The ability to dive deep into technical integration details while maintaining a high-level strategic view of the business.
  • Communication: Exceptional stakeholder management skills-capable of being collaborative yet firm to drive business objectives.
  • Market Knowledge: Familiarity with the travel, super-app, or digital ecosystem (e.g., WeChat, OTA integrations) is highly preferred.

Benefits

  • All full-time employees are eligible to participate in a 401(k) plan.
  • You will also be eligible for various benefits.
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We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

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