Responsibilities

• Develop and distribute external communications products across multiple channels to bear witness to humanitarian needs, speak out with patients and communities, engage with audiences, and achieve strategic objectives.
• Identify significant medical humanitarian issues and execute integrated communications plans to increase public awareness, audience engagement, and support for advocacy priorities.
• Develop and contribute toward brand strategy, brand positioning, and tactics to increase brand visibility.
• Develop and support the production of creative and engaging external communications content across audiences and channels, including for the website, social media, and live events.
• Promote DEI principles across all communications products and channels.
• Support implementation of organic social media plans, develop related initiatives and content, and monitor performance of digital engagement campaigns.
• Analyze narratives and context through social media brand listening to support crisis response and provide strategic, data-driven support to communications teams and senior management.
• Draft organic social media copy and support the development of creative content, in accordance with organizational style guidelines, designed to engage diverse digital audiences.
• Use social analytic tools to create reports and dashboards.

Requirements

• 3 years relevant professional experience, communications, journalism or nonprofit experience preferred.
• Experience supporting crisis communication response in complex environments with social listening tools.
• Ability to write clear, compelling, and accurate content across a range of platforms, with an interest in digital storytelling.
• Good understanding of the social media landscape with experience on platforms including Instagram, TikTok, Bluesky, X, Threads, LinkedIn, Facebook, and YouTube.
• Experience using social media publishing, management, and analytic tools, such as Sprout Social, Talkwalker, and Google Analytics.
• Knowledge in using Adobe or Canva for social media graphics, in-app platform video editing, or similar tools.
• Travel requirements: Position is divided between Tuesday to Saturday and Monday to Friday. Must be willing to travel for work as needed.

Preferred

• Experience supporting crisis communication response in complex environments with social listening tools.
• Knowledge in using Adobe or Canva for social media graphics, in-app platform video editing, or similar tools.
• Experience with social media publishing, management, and analytic tools such as Sprout Social, Talkwalker, and Google Analytics.