Responsibilities

• Partner closely with Business Leadership and discipline leads to manage the overall program(s) for the year, across multiple channels, managing multiple agency partners
• Act as client facing partner to Business Leadership and discipline leads, driving growth and profit goals and advocating the importance of healthy and measurable ways of working
• Responsible for all internal communications and day to day deliverable management for account(s)
• Be a partner to the broader agency team, delivering growth and profit goals on project by project basis
• In partnership with the Business Leads and Finance, ensure ongoing monitoring of agreed upon client scope of work, projecting burn rates by client, and regular reviews of scope tracking and progress
• Identifying incremental scope opportunities, developing proposals in partnership with ADPM and tracking scope progress
• Lead annual scope development process, in partnership with business leadership, finance, resourcing and department leadership
• Work to define resource needs across account with the individual resource management teams in each department
• Oversee account workflow and establish client specific processes to ensure efficiencies and highest quality of deliverables
• Identify best practices and develop new systems, processes and tools for complex integrated client work

Requirements

• Project management, production, product management, or operations experience within an applicable environment; demonstrated experience directing a variety of integrated projects
• Percieve an expert knowledge of all mediums, including social activations and digital deliverables, capabilities and processes
• Advanced experience with scope management and staff plan creation; Ability to spearhead and confidently lead strategic conversations with senior agency leadership pertaining to staffing and scoping recommendations
• Partner to Account Leadership team members with ability to solve strategic, account level opportunities
• Strong team leader with a motivating work ethic and analytical mindset
• Ability to work directly with clients and inform on business process and health
• Experience in negotiation and conflict management skills
• Ability to adapt in a fast-paced environment
• Ability to communicate effectively in high-pressure situations
• 3-5 years of experience managing large scale, integrated projects
• A strong ability to mobilize teams to meet common goals