Responsibilities

• Provide strategic leadership and oversight for Wellness Coaching, Fitness Floor, Group Exercise, Personal Training, Fit Zone, Youth & Adult Sports, and Gymnastics, ensuring alignment with YMCA mission, association priorities, and branch goals.
• Directly lead, support, and develop Directors, Managers, Coordinators, and other assigned staff through goal setting, coaching, performance management, succession planning, and professional development.
• Establish and execute a cohesive vision for sports, wellness, and movement programs that strengthens member engagement, participation, retention, and overall well-being.
• Ensure delivery of high-quality youth and adult sports leagues, gymnastics, fitness, wellness, camps, clinics, tournaments, and related programs through program evaluation and continuous improvement.
• Oversee program financial performance, including budget development and management, forecasting, payroll oversight, expense controls, revenue goals, participation goals, and corrective action planning.
• Develop and implement growth strategies for membership engagement, personal training, wellness coaching, sports participation, gymnastics enrollment, youth fitness, and other fee-based programs.
• Monitor key performance indicators and analyze participation, retention, member experience, staffing, and financial data to identify trends and implement action plans.
• Maintain high standards for customer service, program quality, participant safety, risk management, incident response, and compliance with YMCA policies, procedures, and applicable requirements.
• Partner with branch and association leadership to assess community needs, identify emerging trends, and develop innovative programs, services, and member experiences.
• Collaborate with Membership and Marketing teams on member onboarding, appreciation initiatives, communications, and strategies that increase participation, retention, and community awareness.

Requirements

• Bachelor's degree in Sports Management, Kinesiology, Physical Education, Recreation, Business, or a related field preferred; an equivalent combination of education and relevant experience will be considered.
• At least 3 years of progressively responsible experience in sports, fitness, wellness, recreation, or a related program area, including direct supervisory or multi-team leadership experience.
• Demonstrated experience managing budgets, revenue and expense performance, staffing, program growth, and operational goals.
• Current First Aid, CPR, and AED certification required, or ability to obtain within the timeframe established by YMCA policy.
• Nationally accredited Personal Trainer or Group Exercise certification, or relevant Kinesiology/fitness credential, preferred.
• Ability to respond effectively to safety and emergency situations and to apply YMCA risk-management and child-safety practices.
• Strong planning, organizational, financial, communication, customer service, and leadership skills; ability to manage multiple priorities and work with limited day-to-day supervision.
• Ability to work effectively with individuals and communities of diverse backgrounds, abilities, perspectives, and experiences.
• Proficiency with Microsoft Office and the ability to learn and use CRM, scheduling, registration, reporting, and other technology platforms used by the YMCA.
• Successful completion and maintenance of all background screening, fingerprinting, child abuse prevention training, and other safety requirements applicable to the position under law and YMCA policy.

Preferred

• Nationally accredited Personal Trainer or Group Exercise certification, or relevant Kinesiology/fitness credential

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance