Responsibilities

• Work with our most strategic customers to understand what their data is saying and make recommendations on how to modify their media spend or marketing plans
• Conduct “data reviews” to ensure customers understand the various kinds of data Northbeam provides and highlight key insights that the day-to-day marketer may have missed
• Work together with Data Science and Customer Success teams to build Media Mix Modeling solutions for key customers, deliver report insights and recommendations on a cadence
• Become an extension of our customers’ data and media teams – your contributions directly impact how much they are able to take advantage of all Northbeam has to offer
• Provide setup support for early stage customers, ecommerce growth insights for those that are fully onboarded
• Internally influence Northbeam Product and Customer Success teams to push forward tools and system initiatives to improve the customer experience
• Develop a deep understanding of the Northbeam platform, best practices, and how to apply the right feature at the right time
• Managing many customer relationships to positively impact churn (and upsell opportunities)

Requirements

• 3+ years in an eCommerce growth marketing role. Ideally handling the media buying for Paid Social advertising
• Experience developing a holistic eCommerce growth strategy through a deep understanding of organic and paid revenue sources
• Experience managing advertising budgets on social media or search platforms in excess of $100,000 per month. Have confidence in scaling and optimizing ad accounts.
• Familiarity with Shopify, Facebook Ads, Google Analytics and Ads, Klaviyo, Snapchat, Pinterest, TikTok
• Understanding of pros and cons of various in-platform attribution models preferred
• Familiarity with tracking script tags and typical digital marketing setup steps
• Comfortable with typical project management tools
• Comfortable working with Hubspot and other CRM tools
• Proficient in data analytics tools

Preferred

• Experience with email marketing preferred
• Experience managing Google advertising budgets preferred
• Agency experience and/or experience in a client-facing role preferred
• Bachelor's Degree or similar experience preferred, but not required

Benefits

• equity package, comprehensive healthcare benefits (medical, dental, and vision), and a 401(k) plan. Our team enjoys a flexible PTO policy, 12 company-paid holidays, and 12 weeks of paid parental leave. We also provide a $500 work-from-home stipend to support your remote setup.