Senior Manager, Strategy & Operations, SLG Digital Marketing

New York, USA (On-site)

$135K/yr – $240K/yrSenior LevelFull time

Posted 5 months ago

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Job Summary

Navan’s BDR-focused role emphasizes data hygiene, cross-functional collaboration, and continuous optimization of inbound motion. The candidate should be technically savvy with Salesforce, Marketo, and Outreach to design scalable lead-flow and messaging. A strong emphasis is placed on speed-to-lead, testing, and a data-driven feedback loop to improve conversions.

Job Description

Responsibilities

  • Unified Data Logic: Work closely with Marketing Ops and Revenue Ops to ensure data hygiene and attribution models remain consistent across territories, while advocating for the specific nuances of our inbound BDR motion.
  • Collaborative Roadmap: Influence the global BDR roadmap, ensuring optimizations to the Lead-to-SQO-to-VO conversion rates are prioritized and executed.
  • Cross-Functional Partnership: Partner closely with the Marketing Ops, and RevOps and Business Systems teams to design and optimize systems, lead-scoring logic, and tech stack updates that power our inbound funnel.
  • The Hand-off: Ensure that when an MQL is triggered, the BDR team has the immediate context, research, and tools they need to strike while the iron is hot.
  • Contextual Playbooks: Build distinct outreach strategies for different inbound sources .
  • Objection Handling & Messaging: Analyze call recordings to identify common friction points for inbound leads. Translate these insights into training materials and updated messaging scripts to improve conversion rates.
  • Speed-to-Lead: Analyze 'Speed-to-Lead' impact on conversion and implement SLA protocols to maximize connect rates.
  • A/B Testing: Run A/B testing in collaboration with Demand Gen and BDRs to identify best subject lines, call scripts, and multi-channel sequencing strategies.
  • Database Activation: Design high-conversion plays to mine our existing database. Create strategies for BDRs to target "Closed-Lost" opportunities, stalled leads, and "dark" prospects who are showing renewed intent signals.
  • Event Orchestration: Move beyond simple lead follow-up. Partner with Field Marketing to design strategic pre-event outreach and post-event blitzes that prioritize high-value attendees over general foot traffic.
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Navan

3.5 Glassdoor

Navan is the leading all-in-one business travel and expense management solution that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Founded in 2015
Palo Alto, California, USA
3.1K employees (151 in marketing)
58% recommend to a friend
56% CEO approval

Traffic Signals

Monthly Visitors
1.1M
Monthly Google Ads Budget
$316.2K
Traffic Source Mix
Search
22.8%
Direct
64.1%
Referral
11.1%
Social
1.4%
Paid
0.5%

Headcount Trend

Current headcount: ~3.1K

Marketing Team

Marketing Team Size
106 (3% of company)
Median Career Experience
10 years
Median Tenure
2 years
Marketing Roles Posted (Last 30 Days)
5

Funding

Total Funding
$2.2B
Last Raise
$400M
Convertible Note, 11 months ago

Funding History

  • Apr 2025
    Convertible Note
  • Dec 2022
    Debt Financing • $400M
  • Oct 2022
    Series G • $154M

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