Responsibilities

• Management of campaign execution across Digital marketing channels including Paid Search/Media, Resy, and Affiliate marketing.
• Campaign Planning: Liaise with channel marketing teams in Prospect and Key Platforms to understand offer strategies and develop marketing execution plans, including SLAs, risks, dependencies, and resourcing required. Play an active role aligning cross-functional partners to those plans and educating them on our goals
• Campaign Delivery: Deliver against critical metrics by leading a team to deliver high-quality campaigns to our customers on time and in compliance. Assist with issues, loss events, CAP management, PRSA and take steps to mitigate risk or customer harm
• Channel & Process Innovation: Identify areas of opportunity to innovate the Banking Channel execution processes and ways of working with marketing partners. Partner with marketing operations teams to innovate marketer experiences and initiate process improvement in daily operations.
• Campaign Reporting: Improve scorecards which track campaign demand, process efficiency, and risk controls so that we can optimize resources required to implement quickly and accurately
• Team Leadership: Lead a team of 10 analysts and contractors, including performance assessments, development planning, coaching and future hiring

Requirements

• Passion for team leadership and establishing a team culture committed to personal development, team engagement and skill maturity
• Knowledge of marketing operations, marketing capabilities, and/or other relevant marketing campaign experiences
• Project management expertise, balancing short and long-term needs to drive a project to completion across many teams, functions and levels
• Impressive planning and organization with ability to lead highly interdependent, complex initiatives and keep various workstreams on track
• Excellent collaborator with outstanding verbal and written skills to influence across and upwards
• Demonstrated thought leadership in big picture thinking, with a balanced approach to using deeper details in decision-making
• Skilled in leading through change, with the ability to bring others with you and inspire innovative change

Preferred

• Experience developing talent including hiring, coaching, goal setting and performance planning, a plus.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities