Responsibilities

• Serve as the strategic account lead across assigned accounts, translating client priorities and business challenges into account strategies and growth opportunities
• Own account and campaign workstreams, ensuring timelines, deliverables, documentation, stakeholder follow-ups, and key milestones are managed effectively
• Build strong relationships and coordinate effectively across suppliers, retailers, vendors, Sales, Planning, Analytics, Activation, and Account Management teams to ensure seamless communication and execution
• Lead day-to-day campaign execution across setup, QA, launch readiness, pacing, and reporting in partnership with internal teams and external partners
• Monitor campaign performance, identify risks or opportunities, and support development of performance recaps and optimization recommendations
• Troubleshoot client, supplier, and campaign-related issues, escalating when needed and driving timely resolution across stakeholders
• Contribute to process improvement initiatives, training materials, documentation, and best practice development
• Provide guidance to junior team members and help reinforce consistent ways of working across assigned accounts
• Support ad hoc strategic and operational initiatives in a fast-paced, evolving environment

Requirements

• Bachelor’s degree in Marketing, Business, Communications, Analytics, or a related field preferred
• 4+ years of digital performance marketing experience in eCommerce, retail media, search, programmatic, or a related field
• 2+ years of experience leading retail media or eCommerce programs preferred
• Experience working with retail media platforms, DSPs, search platforms, or related digital advertising technologies preferred
• Strong project management and organizational skills, with the ability to manage multiple priorities, competing deadlines, and evolving business needs
• Strong business acumen and problem-solving skills, with the ability to identify opportunities, resolve issues, and drive solutions to completion
• Strong written, verbal, presentation, and storytelling skills, with the ability to communicate effectively across stakeholders and teams
• Experience developing campaign recaps, performance reports, and optimization recommendations
• Strong analytical mindset with the ability to interpret performance data and translate insights into actionable business recommendations
• Advanced proficiency in Microsoft Excel and PowerPoint; experience with formulas, pivot tables, and large datasets preferred
• Ability to work independently while collaborating effectively within a team environment
• Enthusiasm for retail media, eCommerce, and the evolving digital advertising landscape

Nice to Have

• Bachelor’s degree preferred
• 2+ years of experience leading retail media or eCommerce programs preferred
• Experience working with retail media platforms, DSPs, search platforms, or related digital advertising technologies preferred

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave