Senior Manager, Institutional Customer Communications & Marketing at Pfizer | Tampa, FL | $124K/yr – $207K/yr

Pfizer

Senior Manager, Institutional Customer Communications & Marketing

Tampa, FL (Hybrid)

$124K/yr – $207K/yrSenior Level6+ years expFull time

Posted 3 months ago

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Job Summary

Drive development of communications plans and stakeholder messaging for Pfizer’s sterile injectables, surgical, and biosimilars portfolios.

Own cross-functional customer communications on supply, product opportunities, market actions, and contracts.
Must-have: 6+ years in B2B or corporate communications or a Master’s with relevant experience.
Standout: Proven ability to deliver creative, business-aligned communications at senior levels.

Job Description

Responsibilities

Lead development of communications plans and written customer communications on supply/availability, product opportunities, market actions, contract opportunities and more for sterile injectable, surgical, and biosimilars portfolios.
Draft customer letters/emails, field force talking points, Q&As, and stakeholder messaging based on input from cross-functional teams including Portfolio, Sales, Account Management, Pfizer Global Supply, Customer Service, Customer Marketing and Communications, Medical/Regulatory/Legal, Corporate Affairs and more.
Develop messaging to support responses to media and stakeholder inquiries and other issues management needs, partnering with Corporate Affairs colleagues.
Draft US Hospital and Sales Force internal communications content including newsletters, internal emails and presentations to support business communication needs.
Track and measure communications and marketing metrics.
Assist in the development of slide content and leadership talking points for internal meetings including Sales forums, all-colleague meetings, and annual Plan of Action meetings.
Assist in messaging support for market sustainability, pricing-related communications, and thought leadership to support the portfolio.
Marketing
- Assist in messaging support for market sustainability, pricing-related communications, and thought leadership to support the portfolio.

Benefits

comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.
Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.

Requirements

a bachelor's degree with at least 6 years of experience; OR a master's degree with at least 5 years of experience; OR a PhD with 1+ years of experience
Experience in B2B, customer/commercial and/or corporate communications.

Nice To Have

Excellent written and oral communications skills.
Additional experience in internal communications and/or marketing preferred.
Proven track record of delivering effective, creative communications to advance business goals.
Strong writing, editing, and project management experience; track record of reliable and timely communication planning and execution.
Demonstrated understanding of how communications strategy connects to and advances business strategy.
Track record of providing support to senior corporate executives and working comfortably with senior executives and across cross-functional teams.
Proven ability to work effectively and inclusively in teams with diverse internal and external stakeholders; influence, negotiation and stakeholder management skills.
Overall communications skills including communications strategy; communications plans targeted to audiences; researching/writing/editing messaging documents, talking points, editorial features, scripts and other materials; oversight of multimedia production; communication channels including digital/social; measurement and reporting.
Strong knowledge of healthcare and biopharmaceuticals industries. Preferred knowledge of hospital generics / sterile injectables market and/or experience supporting sales teams (knowledge of sales tools, sales cycle, customer profiles, etc.).
Able to work to tight deadlines, manage multiple projects at once and maintain professionalism under pressure.
Proactive self-starter, and able to work independently. Entrepreneurial mindset.

Pfizer

We’re celebrating over 175 years of daring scientific innovation—and we’re not done yet. Let’s outdo yesterday. Protect your health at PfizerForAll.com For additional information on our guidelines, please visit http://www.pfizer.com/community-guidelines

New York, New York, USA

102K employees (4,879 in marketing)

www.pfizer.com/?source=Linkedin