Senior Manager, Global Communications

Waltham, MA (Hybrid)

$140K/yr – $155K/yrSenior Level8+ years expFull time

Posted 9 days ago

Job Summary

Own the global external communications program, shaping media strategy, executive positioning, and cross-market campaigns, while building regional teams and managing crises.

  • Lead multi-market PR programs and thought leadership
  • Drive data-driven storytelling and crisis communications

Job Description

Responsibilities

  • Pioneer innovative PR strategies that catapult Constant Contact's visibility and market leadership across global markets
  • Cultivate powerful media ecosystems with tier-1 journalists, industry tastemakers, and influential voices who shape the small business landscape
  • Transform our leaders into sought-after voices who define the future of small business success and digital marketing evolution
  • Design and execute thought leadership campaigns that establish Constant Contact executives as the go-to authorities for media, conferences, and industry forums
  • Craft story frameworks that transform how the world understands small business potential and digital marketing innovation
  • Create breakthrough marketing strategies for data releases that generate widespread media coverage and establish Constant Contact as the research authority
  • Spearhead communications strategy across all international markets, ensuring cohesive brand presence while driving local market relevance
  • Build and guide world-class regional teams and agency partnerships that deliver exceptional results across diverse markets
  • Develop crisis communication strategies that protect and enhance brand reputation during challenging moments
  • Execute complex, multi-stakeholder initiatives with flawless precision and unwavering attention to detail

Requirements

  • 8+ years of progressive communications leadership in consumer technology or small business-focused environments and/or top PR agency experience working with clients in the consumer tech and/or SMB tech space
  • 4+ years directing complex, multi-market communications programs that delivered transformational business results
  • Proven track record of generating breakthrough media coverage in premier business and technology publications
  • Demonstrated expertise in executive positioning and internal/external communications alignment
  • Master of data-driven storytelling with experience transforming research into compelling media narratives
  • Global communications expertise with successful multi-market campaign leadership
  • Crisis communications mastery with proven ability to navigate complex reputation challenges
  • Exceptional project management skills with meticulous attention to detail and flawless execution standards
  • Natural cross-functional collaborator who builds consensus and drives results across complex organizations
  • Strategic thinker who translates ambitious business visions into executable communications strategies

Preferred

  • Degree in communications, business, or related field
  • Deep expertise in marketing technology, small business services, or entrepreneurship ecosystems
  • Extensive international market experience
  • Proven track record of award-winning campaigns

Benefits

  • A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
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Constant Contact

3.9 Glassdoor

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results.For more information, visit: http://www.constantcontact.com.

Founded in 1998
Waltham, Massachusetts, USA
1.1K employees (173 in marketing)
69% recommend to a friend
74% CEO approval

Salaries

Posted range

$140K/yr – $155K/yr

Taken straight from the job posting.

See all Constant Contact salaries

Funding

Total Funding
$423.2M
Last Raise
$400M
Private Equity, 5 months ago

Funding History

  • Oct 2025
    Private Equity
  • Feb 2021
    Private Equity • $400M
  • Jun 2010
    Post IPO Equity • $3.7M

Traffic Signals

Monthly Visitors
13.6M
Monthly Google Ads Budget
$1.9M
Traffic Source Mix
Search
13.7%
Direct
78.6%
Referral
5.7%
Social
0.9%
Paid
0.8%

Headcount Trend

Current headcount: ~1.1K

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Senior Manager, Global Communications

Constant Contact · Waltham, MA · Hybrid