Responsibilities

• Define and evolve the brand’s public voice and engagement strategy on high-signal platforms
• Build and manage a thoughtful editorial calendar focused on reputation, thought leadership, and trust-building
• Create tone-of-voice guidelines, scenario-based response protocols, and clear escalation pathways
• Partner directly with the CEO and Founder to elevate their LinkedIn presence, content cadence, and professional footprint
• Identify, train, and empower internal subject-matter experts to engage authentically with communities when appropriate
• Lead timely, high-judgment responses to emerging issues, balancing speed, brand values, and strategic impact
• Implement social listening, trend monitoring, and early-warning analytics to stay ahead of conversations
• Deliver concise, actionable weekly insights and recommendations to leadership
• Collaborate closely with marketing, content, and agency partners to ensure seamless swim lanes and coordinated execution
• Provide on-the-ground media and engagement support in New York as needed

Requirements

• 6-9+ years in external communications, direct-to-community engagement, or social-first reputation roles
• Deep fluency in X (Twitter) and strong understanding of Reddit dynamics; comfort with LinkedIn executive positioning
• Proven experience managing high-visibility issues or crises in public environments
• Track record of building systems, workflows, and measurement frameworks from the ground up
• Experience advising or partnering directly with senior executives or high-profile leaders
• Demonstrated success mentoring or developing early-career communicators

Preferred

• Experience shaping employer brand or culture storytelling on LinkedIn (video formats a plus)
• Background in entertainment, creator economy, media, gaming, or agency environments
• Familiarity with social listening and sentiment analysis tools
• Experience coordinating with PR agencies and managing press relationships

Benefits

• Competitive Salary
• Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance
• Company contributions to employee Health Savings Accounts (HSA)
• 401k Plan with Safe Harbor company-matching
• Flexible vacation policy and paid company holidays
• Company-provided technology package
• Relocation assistance where applicable, including travel and company-provided housing for the first 90 days