Senior Manager, Brand & Reputation Management

District of Columbia, USA (Hybrid)

$100K/yr – $125K/yrSenior Level5+ years expFull time

Posted 13 days ago

Job Summary

Own Meltwater's external programs by leading speaker recruitment, sponsorship strategy, customer advocacy, and brand campaigns, while coordinating cross-functional teams to deliver measurable impact.

Job Description

Responsibilities

  • Lead speaker recruitment efforts for Meltwater Summit, identifying and securing high-impact speakers across the marketing, communications, and media landscape.
  • Partner with speakers and internal stakeholders to support content development and ensure presentations align with event objectives and audience interests.
  • Manage speaker communications, timelines, and logistics throughout the planning process.
  • Lead Meltwater’s sponsorship strategy and execution for external industry conferences and events, managing vendor negotiations, sponsorship agreements, deliverables, and cross-functional coordination
  • Own Meltwater's presence and performance across review platforms, including G2, Gartner, etc.
  • Develop and execute review generation programs that increase review volume, quality, and engagement.
  • Lead Meltwater's customer advocacy program by partnering with Customer Success, Sales, and Marketing to identify, cultivate, and activate customers for case studies.
  • Serve as the project management lead for major brand campaigns, ensuring alignment across stakeholders, timelines, deliverables, and budgets.
  • Coordinate cross-functional teams to ensure campaigns are executed efficiently and effectively.
  • Track progress, identify risks, and proactively drive projects forward.

Requirements

  • 5–8+ years of experience in brand marketing, integrated marketing, customer advocacy, communications, or related fields.
  • Strong project management skills with experience leading complex, cross-functional initiatives.
  • Experience managing external stakeholders, speakers, partners, or executive-level relationships.
  • Familiarity with customer review platforms such as G2, Trustpilot, or similar advocacy programs.
  • Experience developing and scaling content or channel strategies, particularly for video or social platforms.
  • Strong analytical mindset with experience measuring program effectiveness and communicating results.
  • Exceptional communication, organization, and stakeholder management skills.
  • Ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Benefits

  • Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
  • Excellent medical, dental, and vision options
  • 401(k) matching, life insurance, commuter benefits, and parental leave plans
  • Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
  • Energetic work environment with a hybrid work style, providing the balance you need.
  • Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Meltwater

3.7 Glassdoor

Meltwater empowers companies with a suite of solutions that spans media, social, consumer, and sales intelligence. By analyzing ~1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge to drive results. With 27,000 global customers, 50 offices across six continents, and 2,300 employees, Meltwater is the industry partner of choice for global brands making an impact.

Founded in 2001
San Francisco, California, USA
2.6K employees (317 in marketing)
71% recommend to a friend
86% CEO approval

Salaries

Posted range

$100K/yr – $125K/yr

Taken straight from the job posting.

See all Meltwater salaries

Funding

Total Funding
$300M
Last Raise
Private Equity, 2 years ago

Traffic Signals

Monthly Visitors
926.7K
Monthly Google Ads Budget
$119.3K
Traffic Source Mix
Search
37.5%
Direct
56.1%
Referral
4.9%
Social
1%
Paid
0.5%

Headcount Trend

Current headcount: ~2.6K

Recent News

Senior Manager, Brand & Reputation Management

Meltwater · District of Columbia, USA · Hybrid