Senior Director, Social, Creator & Community

McLean, VA (Hybrid)

Salary Not AvailableSenior Level8+ years expFull time

Posted 1 month ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own global social and creator strategy with platform-native storytelling that drives culture, engagement, and long-term customer value, while leading a diverse team and aligning leadership on cross-functional playbooks.

  • Own global social & creator programs across platforms, driving culture relevance, engagement, and long-term advocacy.
  • Shape cross-functional strategy with leadership to connect social to brand, loyalty, and partnerships.
  • Lead a high-performing, globally distributed team and scalable creator ecosystem for ongoing partnerships.

Job Description

Responsibilities

  • Lead the Social team responsible for Hilton's global social presence across Instagram, TikTok, Facebook, YouTube, and emerging platforms
  • Build a global social strategy that inspires cultural relevance, brand engagement, and meaningful customer connection
  • Build a global creator ecosystem, moving from one-off campaigns to always-on partnerships with creators as long-term brand collaborators
  • Develop and implement strategies that build a global Hilton community, turning audiences into active participants, advocates, and storytellers
  • Manage team members by providing guidance on priorities, creative excellence, and innovation
  • Play an active role on the leadership team that informs our Media, Experiential & Partnerships, Content, and Creative strategy
  • Be a strategic partner to senior leadership, helping shape how Hilton connects with customers in an evolving cultural and platform landscape
  • Bring a point of view on consumer behavior, internet culture, and emerging platforms and translate that into action across the organization
  • Work with teams to connect social and creator efforts to broader marketing, brand and loyalty initiatives
  • Lead, mentor, and inspire a high-performing team, fostering a collaborative, growth-oriented, work environment
Hilton logo

Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.

Founded in 1919
McLean, VA, US
142K employees (2,597 in marketing)

Traffic Signals

Monthly Visitors
50.7M
Monthly Google Ads Budget
$5.7M
Traffic Source Mix
Search
39.9%
Direct
46.3%
Referral
11.2%
Social
0.3%
Paid
2.1%

Headcount Trend

Current headcount: ~149.1K

Marketing Team

Marketing Team Size
1,675 (1% of company)
Median Career Experience
15 years
Median Tenure
4.2 years
Marketing Roles Posted (Last 30 Days)
12

Funding

Total Funding
$10.5B
Last Raise
$1B
Post IPO Debt, 4 months ago

Funding History

  • Dec 2025
    Post IPO Debt • $1B
  • Jul 2025
    Post IPO Debt • $1B
  • Sep 2024
    Post IPO Debt • $1B

Recent News