Responsibilities

• Develop and execute a proactive communications strategy that builds trust, increases brand visibility, and enhances Gainwell’s reputation with key public-sector and healthcare audiences.
• Drive thought leadership that positions Gainwell as a modern, mission-driven partner for Medicaid transformation—fast-tracking our presence in national and industry media.
• Move quickly from strategy to execution, using agency partners, rapid content development, and strong narrative instincts to seize timely opportunities.
• Craft compelling, high-impact communications for company leaders, including the CEO and CMO—LinkedIn posts, op-eds, remarks, and media soundbites.
• Develop a drumbeat of external messaging tied to news moments, policy shifts, and Gainwell’s innovation efforts (e.g., AI, analytics, pharmacy carve-out, provider modernization).
• Partner with growth marketing, government relations, and campaign teams to embed messaging into events, campaigns, and legislative outreach.
• Oversee public relations agency relationships and drive media results across trade, national, healthcare, tech, and state policy press.
• Pitch and place stories that reflect Gainwell’s unique value in the Medicaid space—particularly related to access, cost containment, and care quality.
• Serve as a key advisor and hands-on partner in issue response and reputation risk management.

Requirements

• 12+ years of experience in external communications, public relations, or corporate reputation, preferably in healthcare, technology, or the public sector.
• Demonstrated success rapidly raising the visibility and credibility of a brand or company.
• Expert writer and editor, with the ability to translate complex policy and technology topics into clear, compelling content.
• Comfortable working without direct reports; skilled at leading agency partners and collaborating across internal teams.
• Media savvy, deadline-driven, and motivated by outcomes, not process.
• Experience advising C-level executives and managing external reputational risk.
• Bachelor’s degree required; Master’s degree in Communications, Journalism, or Public Policy a plus.
• Familiarity with Medicaid, state government operations, or health tech policy preferred.

Preferred

• Master’s degree in Communications, Journalism, or Public Policy a plus.
• Familiarity with Medicaid, state government operations, or health tech policy preferred.

Benefits

• All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance.
• We also have a variety of leadership and technical development academies to help build your skills and capabilities.