Senior Content Strategist Higher Ed & Mission-Driven Brands

New York City, NY (Remote)

$70/hr – $100/hrSenior Level7+ years expContract

Posted 2 months ago

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Job Summary

Own the content strategy and brand voice system for multi-site, UX-driven content, shaping how a complex organization talks, structures information, and guides client teams from discovery through live pages.

  • Brand Voice & Content Systems: define voice, tone, and governance for enterprise-scale sites and client work.
  • Content Architecture & Wireframes: own site structure, taxonomy, and page-level copy that clarifies hierarchy and supports UX decisions.
  • Remapping & Microcopy: map content to objectives with annotated plans and UI language that improves navigation and storytelling.

Job Description

Responsibilities

  • Brand Messaging + Voice & Tone systems. Internal and client-ready guides that define how the brand sounds and why.
  • Site Audits & Content Analysis. What’s working, what’s missing, what must change — with clear rationale.
  • Content Architecture. Sitemaps, taxonomy direction, and content grouping logic for expansive sites.
  • Wireframe Copy. Heds, deks, and capsule copy that clarifies intent and supports UX decisions.
  • Content Remapping Plans. Annotated inventories tied to objectives and messaging, including component-stacking and storytelling guidance for top-level pages.
  • Microcopy Systems. Navigation labels and UI language that make control intuitive and tell a brand story.
  • Branded Content Type Models. Structure, purpose, examples, and governance notes.
  • Governance Strategy. Roles, workflows, maintenance cadence, and editorial standards the client team can run.
  • Sample Pages & Prototypes. To demonstrate messaging, structure, and editorial direction in practice.
  • You’ll also participate in discovery sessions, brief and train client content teams, and present and defend your thinking to senior stakeholders.

Requirements

  • 7+ years in content strategy, brand messaging, editorial strategy, or closely related disciplines.
  • A track record of building messaging and voice/tone systems and translating them into page-level guidance.
  • Strong content architecture instincts: sitemaps, taxonomy, and content grouping for large sites.
  • Comfort partnering with UX on wireframes and page flows, and writing wireframe copy that clarifies hierarchy and intent.
  • Experience producing annotated content remapping plans that client teams can actually execute.
  • Strong interface copy skills — navigation labels and UI language that support brand and usability.
  • Confidence presenting to senior stakeholders and defending recommendations with clear rationale.
  • A practical orientation: you produce artifacts teams use, not just conceptual decks.
  • Responsible AI fluency: you use AI to accelerate synthesis and drafting while respecting accuracy, confidentiality, and client restrictions.

Preferred

  • Higher education, research, or nonprofit experience.
  • Familiarity with CMS ecosystems and comfort collaborating with engineering leads.
  • Accessibility-aware practice (WCAG familiarity).
Digital Pulp logo

Digital Pulp

Digital Pulp is a 40+ person digital marketing and branding agency focused on higher education, non-profits, and knowledge-driven organizations such as research institutions and professional associations. We leverage qualitative and quantitative research to uncover audience insights, that informs strategy, brand hierarchy, messaging, and voice. We design and build enterprise-level websites, intelligent, performance-driven marketing campaigns and integrated advanced CRM systems and social platforms. The work emphasizes clear positioning, effective storytelling and exceptional design - all focused on engagement and driving conversion. Our organization actively leverages AI for process optimization and we're shaping custom solutions for our clients that leverage this incredible technology.

Founded in 1996
New York, New York, USA
36 employees (11 in marketing)

Traffic Signals

Monthly Visitors
2.5K
Traffic Source Mix
Search
18.1%
Direct
55.6%
Referral
12.7%
Social
12.4%
Paid
1.1%

Headcount Trend

Current headcount: ~36

Marketing Team

Marketing Team Size
7 (19% of company)