Senior Client Success Manager- Activation ( P4649)

Cincinnati, OH (Unknown)

$75K/yr – $110K/yrSenior Level5+ years exp

Posted 2 weeks ago

Job Summary

Own end-to-end client activation for a pod of clients, shaping media and incentives strategies from objectives to optimization.

  • Lead client relationships and communications, and translate goals into activation plans.
  • Use data and insights to uncover growth opportunities and drive KPI performance across Media and Incentives.

Job Description

Responsibilities

  • You are a key client contact, responsible for fostering client relationships, planning media investment and delivering highly effective media plans for a set of clients within your aligned client pod.
  • Develop a deep understanding of client business objectives, KPIs, and competitive landscapes to craft actionable activation strategies.
  • Lead client communications including status calls, planning discussions, and performance reviews.
  • Translate client goals and potential pain points into strategic activation plans across Media and Incentives.
  • Leverage data and insights to proactively uncover growth opportunities across Media and Incentives.
  • Develop and present compelling narratives using campaign results, customer insights, and audience analytics.
  • Manage the activation lifecycle: kickoffs, timelines, trafficking inputs, in‑flight optimization, reporting, and invoicing.
  • Monitor campaign pacing, troubleshoot performance issues, and recommend optimizations to drive KPI achievement.
  • Ensure accuracy, consistency, and timely delivery of all activation deliverables.
  • Identify incremental opportunities to cross‑sell and up‑sell Media and Incentives solutions.

Requirements

  • Bachelor’s degree required.
  • 4–5+ years of experience in media, incentives, account management, business development, or related digital marketing roles.
  • Proven ability to build and maintain strong relationships with internal and external stakeholders.
  • Strong strategic thinking skills with experience using data insights to drive performance.
  • Experience managing integrated media or incentive‑based campaigns; publisher, agency, retail media, or CPG experience preferred.
  • Exceptional communication, presentation, storytelling, and client‑facing skills.
  • Strong project management abilities with experience managing multiple campaigns simultaneously.
  • High attention to detail, strong organizational skills, and the ability to prioritize in fast‑paced environments.
  • Comfort navigating ambiguity and driving solutions forward proactively.
  • Ability to work independently while collaborating effectively across cross‑functional teams.

Benefits

  • Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
  • Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
  • Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.

Salaries

Posted range

$75K/yr – $110K/yr

Taken straight from the job posting.

See all 84.51° salaries

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

Senior Client Success Manager- Activation ( P4649)

84.51° · Cincinnati, OH · Unknown