Responsibilities

• Support the U.S. region in the day-to-day operations required to deliver digital marketing initiatives while building strong relationships with partner teams and key stakeholders.
• Lead transformation initiatives that enhance team capabilities and drive operational excellence.

Requirements

• 3+ years of experience in digital content management and/or web product management.
• Strong understanding of SEO and UX principles, web standards, and accessibility guidelines (WCAG 2.0 and W3C).
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple projects while meeting deadlines.
• Excellent written and verbal communication skills, with the ability to collaborate with stakeholders, understand business needs, and influence outcomes.
• Comfortable working in a fast-paced, evolving environment with the flexibility to adapt to changing priorities.
• Quick learner with a proactive, solution-oriented mindset and the ability to take initiative in problem-solving and decision-making.
• Ability to collaborate effectively across multiple time zones when required.
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Preferred

• Experience with Adobe Experience Manager (AEM) is preferred but not required.
• Experience with Adobe Analytics or a similar analytics platform is preferred but not required.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities