Senior Account Supervisor, Crisis and Issues Management

New York, USA (On-site)

$105K/yr – $125K/yrSenior Level6+ years expFull time

Posted 4 months ago

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Job Summary

Lead multi-account PR programs with strategic counsel, media relations, and junior staff leadership.

  • Own and guide cross-account PR efforts and media relations.
  • Must-have: 6+ years of PR experience in an agency.
  • Standout: Leadership of junior staff and cross-office pitches.

Job Description

Responsibilities

  • Collaborate with teams, provide strategic counsel and recommendations to our clients, and drive results inclusive of traditional and emerging public relations tactics.
  • Demonstrate writing excellence when crafting internal and client correspondence.
  • Initiate the new business process and play an active role in cross-practice and cross-office pitches.
  • Adhere to the financial and operational requirements of multiple accounts simultaneously, ensuring quality work, and deadline and budget adherence.
  • Serve as daily mid to junior level client contact on multiple accounts simultaneously.
  • Set and lead media relations, including outreach plan creation, executive thought-leadership planning, materials drafting, event management, effective pitching and training of spokespersons on speeches and presentations and growth of contact network.
  • Supervise junior staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable, and conducting their semi-annual reviews.
  • Track deliverables against multiple media plans and organize the internal Zeno pitch team.

Requirements

  • 6+ years of PR experience in an agency or similar environment.
  • 2+ years of experience in Crisis & Issues, Corporate Affairs, or Public Relations.

Preferred

  • Familiarity with best-practice communications tactics and PR tools.
  • Be fearless in presenting a point of view in brainstorms.

Benefits

  • Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness.
  • Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
  • Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
  • And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time.
  • Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.
  • And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.
Zeno Group logo

Zeno Group

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our purpose to champion the courageous to achieve something better for humankind, we push boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2023 PRWeek Purpose Agency of the Year, 2023 PRovoke Purpose-Driven Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRWeek U.S. Large Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America, 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year, 2021 PRWeek Agency of the Year and a four-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Founded in 1998
New York, NY, US
899 employees (182 in marketing)

Traffic Signals

Monthly Visitors
34K
Traffic Source Mix
Search
42.7%
Direct
43.6%
Referral
8.4%
Social
3.8%
Paid
1.1%

Headcount Trend

Current headcount: ~910

Marketing Team

Marketing Team Size
140 (15% of company)
Median Career Experience
11 years
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
21

Funding

Last Raise
Pre Seed, 3 years ago

Funding History

  • Oct 2022
    Pre Seed

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