Responsibilities

• Serve as a senior strategic point of contact for assigned client accounts.
• Build and strengthen client relationships through proactive communication, trust, transparency, and follow-through.
• Lead client meetings, strategy calls, performance reviews, and planning sessions.
• Translate client goals into actionable marketing strategies across paid media, creative, reporting, and internal execution.
• Set clear expectations with clients and internal teams, keeping recommendations, timelines, and commitments realistic.
• Identify opportunities to improve client satisfaction, retention, performance, and account growth.
• Proactively flag risks, performance concerns, communication issues, or client needs before they become problems.
• Lead high-level paid media strategy across Meta, Google, Amazon, TikTok, LinkedIn, StackAdapt, AdRoll, and other platforms as needed.
• Review campaign performance and identify ways to improve ROAS, CPA, CTR, conversion rate, lead quality, revenue, and overall account performance.
• Collaborate with media buyers, creatives, and specialists to develop testing strategies and optimization plans.

Requirements

• 3+ years of experience in digital marketing, account strategy, client success, account management, or performance marketing.
• 5+ years preferred, especially in a senior Account Executive, Account Manager, Account Strategist, or client-facing paid media role.
• Proven experience managing client relationships and leading client meetings.
• Strong understanding of paid media strategy across Meta Ads, Google Ads, Amazon Ads, and ideally TikTok, LinkedIn, StackAdapt, AdRoll, or similar platforms.
• Ability to analyze campaign performance and turn data into clear strategic recommendations.
• Strong understanding of KPIs such as ROAS, CPA, CPC, CTR, CPM, conversion rate, revenue, lead quality, and budget pacing.
• Excellent written and verbal communication skills.
• Strong project management, organization, and follow-through.
• Ability to manage multiple clients, priorities, timelines, and deliverables at once.
• Strong client-facing presence and ability to build trust.

Preferred

• Agency experience managing multiple client accounts.
• Experience working with eCommerce, lead generation, local service, or national brands.
• Hands-on experience inside Meta Ads Manager, Google Ads, Amazon Ads, Google Analytics, Shopify, Looker Studio, Triple Whale, or similar platforms.
• Experience creating or improving client reporting systems.
• Experience using AI to improve marketing strategy, data analysis, client communication, or internal workflows.
• Strong understanding of creative testing, landing page strategy, funnel optimization, and offer positioning.
• Ability to lead senior-level client conversations.
• A track record of improving client retention, satisfaction, and paid media performance.

Benefits

• Benefits 401(k), 401(k) matching, dental insurance, flexible schedule, health insurance, life insurance, paid time off, vision insurance, hybrid work schedule, and performance-based annual bonus.