Senior Account Manager

New York City, NY (Hybrid)

$80K/yr – $90K/yrSenior Level5+ years expFull time

Posted 5 weeks ago

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Job Summary

Own post sale client service and campaign execution for influencer campaigns, coordinating across client meetings, budget tracking, and post campaign analysis to drive measurable outcomes.

  • Client-facing ownership: lead meetings, communicate with the Account Directors, and ensure post campaign success.
  • Campaign operations: manage contract negotiations, spend, forecasting, and post campaign analysis with the Insights team.
  • Revenue and client growth: support new business and upsell opportunities while hitting monthly KPI targets.

Job Description

Responsibilities

  • Oversee campaign execution for specific influencer marketing campaigns
  • Sit within a team of client service individuals who support each other on campaign execution
  • Take on client facing ownership and responsibilities alongside the Account Director and Senior Account Director to help drive consistent client communication and success in post sale
  • Join, lead, and support on key client meetings
  • Managing & working collaboratively to support new business and upsell opportunities with the client
  • Support in achieving and exceeding monthly client and business KPI targets
  • Lead influencer contract negotiations and management
  • Support the Account Director in budget management, forecasting and tracking project cash flow, campaign spending, and cost of serviceLead development of Post Campaign Analysis reports & present to the client in partnership with Insights & Measurement Team
  • Continuously focus on best in class client service and output of work for our partner

Requirements

  • 5+ years working in an agency or brand within client services, influencer marketing and/or talent marketing
  • Experience in account management, creator management, measurement, paid media and working within a revenue organization
  • Experience working with food & beverage brands, including QSR
  • Experience identifying and sourcing creator talent
  • Experience negotiating contracts with creators, agents, managers and/or attorneys
  • Experience scoping and planning content calendar based on creator rates and client KPIs
  • Experience in creator and/or creator agency outreach
  • Experience executing campaigns across many of the social platforms including TikTok, Meta, YouTube, Pinterest and Snap
  • Experience working on multiple campaign responsibilities and projects simultaneously
  • Experience in delivering post-campaign analysis presentation and reports

Preferred

  • Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
  • Experience in revenue recognition systems and processes
  • You are commercially aware, detail-oriented, organized, confident, polished, dynamic and communicate exceptionally well
  • Very comfortable with spreadsheets, numbers and data analysis
  • You are extremely comfortable leading client calls, presentations and conversations
  • You are nimble, forward thinking, strategic and comfortable with ambiguity
  • You are positive, collaborative and exude leadership qualities
  • A few of our core benefits:

Benefits

  • Medical Benefits through Insperity
  • Wellbeing support including EAP & Mental Health cover
  • 401K with match opportunity
  • 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)
Influencer logo

Influencer

3.5 Glassdoor

Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact.Founded in 2015 by YouTuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the world’s largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships.As an Official Global Marketing Partner of TikTok, YouTube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales.With 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, SharkNinja, Google, Nike, Disney, and Coca-Cola.

Founded in 2015
London, England, GBR
1.2K employees (621 in marketing)
54% recommend to a friend
70% CEO approval

Traffic Signals

Monthly Visitors
51.3K
Traffic Source Mix
Search
40.4%
Direct
43.4%
Referral
8.8%
Social
6.2%
Paid
1%

Headcount Trend

Current headcount: ~1.2K

Marketing Team

Marketing Team Size
568 (49% of company)
Median Career Experience
12.5 years
Median Tenure
2.1 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$4.6M
Last Raise
$3.7M
Series A, 6 years ago

Funding History

  • Sep 2019
    Series A • $3.7M
  • Dec 2017
    Seed • $667.9K
  • Nov 2016
    Equity Crowdfunding • $187K

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