Senior Account Manager

New York City, NY (Hybrid)

$88K/yr – $98K/yrSenior Level5+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the end-to-end advertising program lifecycle, driving strategy from pre-sale advisory through post-campaign optimization with cross-functional partners and a focus on hitting client KPIs and renewal opportunities.

  • Campaign Strategy & Execution: Lead data-informed media planning, orders, timelines, assets, and cross-system alignment to launch on time and meet KPIs.
  • Client & Partner Leadership: Coordinate with clients, agencies, and internal teams to shape programs and proactively identify optimization and upsell opportunities.
  • Performance to Action: Analyze results, produce insights, and translate findings into measurable improvements and future recommendations.

Job Description

Responsibilities

  • Partner with clients, agency partners, Sales, Marketing, Research, and cross-functional teams to develop strategic advertising solutions that align with client goals and business objectives.
  • Build thoughtful, data-informed media plans that maximize campaign performance, drive revenue, maintain profitability, and leverage Hearst's full portfolio of brands and advertising products.
  • Collaborate on RFP strategy, proposal development, and custom program planning, serving as a trusted advisor throughout the pre-sale process.
  • Own campaign execution from order creation through launch, ensuring alignment across media plans, insertion orders, contracts, timelines, assets, and internal systems.
  • Lead client campaign kickoffs and serve as the primary point of contact throughout the campaign lifecycle, proactively communicating updates, managing expectations, and identifying optimization opportunities.
  • Partner with Campaign Management, Paid Social, HearstMade, Yield, and other internal teams to ensure campaigns launch on time, deliver against KPIs, and meet client expectations.
  • Analyze campaign performance, contribute to wrap reports, identify renewal and upsell opportunities, and translate post-campaign insights into future client recommendations.
  • Serve as a senior resource for the Account Management team by mentoring colleagues, identifying process improvements, and helping evolve products, workflows, and client service best practices.

Requirements

  • 5+ years of experience in media planning, advertising strategy, account management, or a related field, with demonstrated success managing complex, high-value advertising programs.
  • Proven ability to build and maintain strong client and agency relationships while delivering exceptional customer service and driving business growth.
  • Strong understanding of digital advertising products, media planning, campaign execution, pricing strategies, and campaign performance optimization.
  • Excellent project management, organizational, and prioritization skills with the ability to manage multiple initiatives in a fast-paced, deadline-driven environment.
  • Exceptional written and verbal communication skills, with the ability to collaborate effectively across cross-functional teams and communicate with stakeholders at all levels.
  • Experience using Salesforce and familiarity with advertising platforms and technologies such as Google Ad Manager and Google Analytics.
  • Strong analytical and problem-solving skills with the ability to leverage campaign insights to improve performance and uncover growth opportunities.
  • Bachelor's degree or equivalent relevant professional experience is preferred.
  • This role is based in New York City and follows a hybrid schedule, with an expectation of working in the office four days per week.
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Hearst Digital Marketing Services

3.1 Glassdoor

Hearst Digital Marketing Services is your one-stop solution for affordable, turn-key online marketing campaigns. With the largest online audiences in some of the nation’s most desirable markets, Hearst Digital Marketing Services delivers engaged and active consumers across the US. In each of our markets. Our teams of experts help businesses thrive!

New York, New York, USA
118 employees (76 in marketing)
25% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
2.8K
Traffic Source Mix
Search
28.2%
Direct
47.2%
Referral
6.8%
Social
16.1%
Paid
1.5%

Headcount Trend

Current headcount: ~118

Marketing Team

Marketing Team Size
73 (62% of company)
Marketing Roles Posted (Last 30 Days)
4

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