Responsibilities

• Demonstrate strong creative judgement and provide strategic recommendations, being a key driver of bringing great work to life.
• Deliver exceptional Client management as a day-to-day contact for junior to mid-level to some senior-level Clients, developing strong relationships with a focus identifying new opportunities and supporting the work.
• Serve as an expert of the business, knowing the ins and outs of the products, claims, and competitive landscape, to support the team and help the day-to-day business run smoothly.
• Steward projects: monitor progress, direct and implement changes and address challenges as they arise.
• Track, consolidate and translate feedback into clear direction that’s aligned with strategy and lead discussions with the internal team.
• Ensure we deliver the best integrated solutions to our Clients.
• Support the team to execute integrated campaigns, applying your knowledge of production and process.
• Develop project budgets and ensure projects are running on schedule and in budget.
• Work with Finance, Legal and Business Affairs on financial tracking, network clearance and trafficking, and talent management.
• Collaborate with external agency partners/vendors.

Requirements

• Bachelor’s degree in a relevant area or equivalent.
• At least 2-4 years of agency experience.
• Experience in production across a variety of media channels.
• Strong client relationship skills and a collaborative spirit.
• Communications excellence, both verbal and written; you’re also a good listener.
• Ability to be resourceful and think strategically and creatively.
• Strategic acumen, critical thinking and problem-solving.
• Proactive, multi-tasker able to do what it takes to get the job done.