Senior Account Director at Klick | Philadelphia, PA

Klick

Senior Account Director

Philadelphia, PA (On-site)

Salary Not AvailableSenior Level8+ years expFull time

Posted 3 months ago

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Job Summary

Lead client service delivery for a $3M+ pharmaceutical portfolio, coordinating cross‑functional teams to meet regulatory, operational, and brand expectations.

Own end-to-end program management and ensure on-time, compliant deliverables.
Must-have: 8+ years in client service with 3+ years pharma/healthcare and oncology experience.
Standout: $3M+ book of business management and cross-functional leadership.

Job Description

Responsibilities

Lead cross-functional teams to deliver programs that meet regulatory, operational, and brand expectations
Manage project execution to ensure processes are followed and deadlines are met with precision
Oversee account financials, including budget management, forecasting, and scope alignment
Identify opportunities for organic growth and contribute to account planning
Ensure all communications and deliverables reflect Klick’s standards and elevate the client experience

Requirements

8+ years of client service experience in the advertising industry
3+ years of pharmaceutical or healthcare advertising experience
Oncology experience required
Experience managing a $3M+ book of business
Proven ability to build and grow relationships at the Associate Director/Director level
Strong financial acumen, including scope development and budget oversight
Strong presentation and communication skills

Preferred

Launch experience in pharma or healthcare
Experience leading client meeting intake, agenda development, follow-ups, and recaps
Ability to translate client feedback, prioritize changes, and guide internal teams
Understanding of US pharmaceutical/healthcare marketing regulations
Comfort and enthusiasm for integrating AI into workflows
University degree required; MBA a plus

Klick

3.7 Glassdoor

Klick Health is the world’s largest independent commercialization partner for life sciences. For over 25 years, Klick has been laser-focused on developing, launching, and supporting life sciences brands to maximize their full market potential as a core commercialization partner.Klick is opening offices in regional hubs and key markets to provide local support for our clients in countries outside of North America. These seven new offices are purpose-built to replicate the core components of our culture and values and be 100% dedicated to the pharma and life sciences business. We believe that when your people are the center of gravity, clients are the ultimate beneficiaries. Success, in its highest form, is always mutual. Our culture of kindness and high performance attracts innovators and leaders who care about doing the best work possible in an environment that supports their rapid growth.Together, we can turn any problem into a potentially life-changing opportunity.

Founded in 1997

Toronto, Ontario, CAN

1.9K employees (590 in marketing)

klick.com

70% recommend to a friend

84% CEO approval