Responsibilities

• Network and Market in the local community surrounding your store in order to drive traffic to your property.
• Sell storage units in person and over the phone.
• Give exceptional customer service!!
• Collect on delinquent accounts by calling, emailing, and researching customer accounts.
• Ensure properties are up to brand standards.
• Assist a high volume of customers needing storage units.
• Achieve sales objectives and build revenues by: Ensuring the maximum conversion of telephone, walk-in and internet inquiries into rentals.
• Assisting in the formulation and implementation of marketing strategies based on competitor information.
• Maintain appropriate financial controls and achieve weekly/monthly financial goals by: Accurately managing cash and balancing receipts, pursuing collections, posting payments, and processing daily bank deposits accurately and timely.
• Consistently operating within budgets.

Requirements

• Strong communication, negotiation and presentation skills.
• Ability to interact with vendors and other employees and to relay technical concerns with adequate detail quickly and accurately.
• High degree of initiative and independent judgment.
• Strong analytical and problem solving abilities.
• Computer skills; spreadsheet and project management software capabilities.
• Able to organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines.
• Valid driver's license with reliable transportation is required.
• Maintaining accurate records for each customer including- contracts, insurance, change of address forms, addendum's, and any correspondence to or from customers.
• Effectively utilize computer systems in the Microsoft Windows environment and site specific software systems.
• Maintaining accurate merchandise inventory.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance