Responsibilities

• Lead the full-cycle recruitment, management, and development of your assigned team, including monitoring workload, training, coaching, and performance management.
• Track team performance against service standards using KPIs, strategic initiatives, and resource utilization.
• Generate and review monthly reports to ensure timely handling of new business, post-binding activities, open items, and backlog.
• Collaborate with sales leaders and producers to understand and support prospects' insurance needs.
• Build and maintain strong carrier relationships while staying informed on market appetite.
• Conduct periodic quality audits to ensure accuracy in agency and document management systems.
• Provide technical expertise in onboarding new clients, supporting sales, account development, and issue resolution in alignment with company standards.
• Contribute insights and recommendations during strategy meetings.
• Support the full marketing cycle: develop submissions, negotiate terms, bind coverage, and execute client onboarding.
• Serve as a subject matter expert on market trends, pricing, underwriting policies, and our proprietary platform and solutions, including the stewardship process.

Requirements

• 7-10 years of experience in commercial property & casualty insurance, with a comprehensive understanding of coverages, underwriting, and rating concepts.
• 5+ years in marketing or placement preferred.
• College degree preferred.
• Prior management experience strongly preferred.
• Must hold a Property & Casualty insurance license.
• Industry designations such as ARM, CIC, and CPCU are a plus.
• Proficient in Microsoft Office and internet-based tools; familiarity with Sagitta/ImageRight is a plus.
• Ability to thrive in a fast-paced, team environment with minimal instruction.
• Exceptional time management skills with the ability to prioritize and meet deadlines.
• Strong interpersonal and communication skills, with the ability to maintain effective relationships with clients, carriers, vendors, and internal teams.

Preferred

• Industry designations such as ARM, CIC, and CPCU are a plus.
• Familiarity with Sagitta/ImageRight is a plus.
• College degree preferred.
• Prior management experience strongly preferred.
• Proficient in Microsoft Office and internet-based tools.

Benefits

• Unrivaled Resources and Support
• What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage® , a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.
• Industry-Leading Programs, Rewards, and Recognition
• In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.
• Deep Community Engagement
• We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.
• Committed to a Diverse and Inclusive Workplace
• Our award-winning I’m With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.