Security Officer - Communications Specialist

Boise, ID (On-site)

Salary Not AvailableEntry LevelFull time

Posted 2 weeks ago

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Job Summary

Own the on-site security and dispatch routine for a technology-location, coordinating incident response, ticketing, and stakeholder updates with calm problem solving, clear documentation, and logs that feed operations.

Operations & Dispatch: Manage calls, officer status, and logs to keep daily security tasks flowing smoothly.
Incident Response & Communication: Monitor sensors, relay alerts, and update site contacts and responders during incidents.
Location Tech Adherence: Enforce access procedures and after-hours policies to deter disruptions and protect sensitive areas.

Job Description

Responsibilities

Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities.
Monitor communication systems, cameras, alarms, and/or other dispatch tools to receive, prioritize, and relay information regarding incidents, service requests, and security-related concerns across the location.
Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and communicating updates to site contacts, supervisors, and/or emergency responders as appropriate.
Coordinate routine and urgent dispatch activity by assigning calls, tracking officer status, and maintaining accurate logs, reports, and records related to daily operations.
Support a technology-focused location by helping to deter disruptions, reporting unusual activity, and following established policies for sensitive areas, equipment, and/or after-hours activity.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal

Allied Universal understands the importance of first impressions and wants your company to succeed on every level. We not only have the skills necessary to keep your facility safe — but we also have the expertise to keep your facility both clean and green.For questions about how Allied Universal can meet your organization’s janitorial needs, including technology, green cleaning, quality programs, and transition plans. To contact janitorial services, call 714.923.3702.

Santa Ana, California, USA

69 employees

www.aus.com/our-services/professional-services/janitorial-services