Public Relations Manager /Stakeholder Engagement Specialist at AECOM | Novi, MI | $95K/yr – $135K/yr

AECOM

Public Relations Manager /Stakeholder Engagement Specialist

Novi, MI (On-site)

$95K/yr – $135K/yrSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Lead public involvement for infrastructure projects, coordinating meetings, stakeholder engagement, and multi‑channel communications.

Own planning and execution of public meetings, hearings, and workshops.
Must-have: 8+ years in public involvement or equivalent experience.
Standout: Liaison between engineering teams and communities with NEPA/Section 106 awareness.

Job Description

Responsibilities

Lead the facilitation of Public Meetings, Public Hearings, and Outreach Events.
Manage communication channels and coordinate with project teams and clients.
Address and resolve stakeholder concerns.
Identify key stakeholders (public agencies, local communities, advocacy groups, businesses).
Create engagement strategies tailored to project phases (planning, design, construction).
Develop communication materials such as fact sheets, FAQs, and project updates.
Establish feedback mechanisms (surveys, comment forms, virtual platforms).
Organize and lead public meetings, public hearings, open houses, and workshops.
Coordinate logistics (venue, virtual platforms, accessibility accommodations).
Lead the preparation efforts for presentations and visual aids to explain project impacts and benefits.
Document stakeholder input and help incorporate feedback into project decisions.
Maintain a stakeholder comment log and track responses.
Track commitments and mitigation measures related to stakeholder concerns.
Maintain project websites and social media accounts for timely updates.
Draft press releases and newsletters to inform stakeholders.
Respond to inquiries from the public and media promptly and professionally.
Monitor engagement metrics to evaluate outreach effectiveness.
Serve as liaison between engineering/design teams and stakeholders.
Coordinate with environmental staff to maintain compliance with agency requirements for public involvement (e.g., NEPA, Section 106).
Develop issue resolution protocols for complaints or conflicts (and escalate unresolved issues to project leadership with recommended solutions).

Requirements

BA/BS + 8 YORE or demonstrated equivalency of experience and/or education

Preferred

Extensive experience (5+ years) in public involvement, stakeholder engagement, or public‑sector communications, ideally within transportation, infrastructure, or government agencies.
Proven ability to translate complex technical, regulatory, or engineering concepts into clear, accessible communications for diverse audiences.
Demonstrated experience developing and executing multi‑channel communication strategies, including fact sheets, newsletters, presentations, reports, press releases, websites, and social media content.
Experience planning and facilitating public meetings, workshops, surveys, open houses, and focus groups, both virtual and in-person.
Knowledge of FHWA public involvement requirements, NEPA processes, and environmental review communication best practices.
Experience partnering with creative teams (graphic design, video, web) to produce professional, high-quality outreach materials.
Strong writing and editing expertise, with the ability to craft messaging aligned to organizational goals and brand standards.
Demonstrated success in building community relationships, improving visibility, and promoting programs or initiatives.

Benefits

AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM

3.8 Glassdoor

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

Founded in 1990

Dallas, Texas, USA

71K employees (6,122 in marketing)

www.aecom.com

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84% CEO approval