Responsibilities

• Leads organization-wide communications and public relations strategy.
• Leads media relations and public relations efforts, positioning the organization as a visible and trusted community leader.
• Develops and delivers content that drives member engagement and deepens relationships.
• Provides governance across channels to ensure alignment with brand.
• Communicates effectively and presents recommendations, performance, and insights to executive leadership; influences decisions and drives alignment across senior stakeholders.
• Strengthens the organization’s reputation and community presence through relationships with partners, stakeholders, and the broader community.
• Establishes and maintains relationships with journalists, news outlets, or other members of the media with the goal of generating positive coverage of the organization or its products/services.
• Drafts and distributes press releases, fact sheets, or other documents for presentation and solicits news coverage.
• Responds to media inquiries or refers inquiries elsewhere in the organization. Schedules and coordinates media interviews.
• Owns and maintains the communications calendar, tracking all initiatives, timelines, deliverables, and outcomes, while managing an inventory of shareable assets

Requirements

• Bachelor’s degree is required; Bachelor’s Degree in Public Relations or related field is preferred.
• 5+ years of experience in PR, communications, or marketing experience in an agency environment
• Must flexible, quick thinking, organized and able to develop reputation-building content, campaigns and programs
• Strong understanding of the healthcare landscape and media ecosystem
• Proven ability to develop and lead communications strategies that drive visibility and credibility for healthcare brands
• Strong written communication skills, with the ability to adapt tone and style across different formats and audiences (social posts, press commentary, executive messaging).
• Strategic thinker with a proactive, collaborative, and solutions-oriented mindset
• Excellent analytical and project management skills
• Experience managing a team is preferred
• Experience supporting PR workflows, including media and influencer engagement, and familiarity with industry tools (e.g., Muck Rack, wire services, and media monitoring platforms) preferred.
• Familiarity with major social media platforms (LinkedIn, X/Twitter, Instagram) and social media management tools (e.g., Hootsuite, Sprout Social, or similar) preferred.
• LANGUAGE:
• - Fluent reading, writing and speaking in English is required.
• - Fluent reading, writing and speaking in Chinese (Cantonese) is required.
• - Ability to speak other languages are an asset.

Preferred

• Bachelor’s Degree in Public Relations or related field is preferred.
• Experience managing a team is preferred
• Experience supporting PR workflows, including media and influencer engagement, and familiarity with industry tools (e.g., Muck Rack, wire services, and media monitoring platforms) preferred.
• Familiarity with major social media platforms (LinkedIn, X/Twitter, Instagram) and social media management tools (e.g., Hootsuite, Sprout Social, or similar) preferred.

Benefits

• NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).