Public Relations Assistant

Nashville, TN (On-site)

$48K/yr – $68K/yrEntry LevelFull time

Posted 4 months ago

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Job Summary

Provide frontline customer service, in-person inquiries, and record-keeping to support client needs and promote services.

  • Handle in-person inquiries and meet-ups to gather feedback.
  • Must-have: Proven customer-service experience and excellent communication skills.
  • Standout: Data-entry accuracy and comfort using office software for records.

Job Description

Responsibilities

  • Conduct meet ups with customers for service follow-ups and feedback
  • Handle customer inquiries in-person
  • Perform data entry to update customer records accurately
  • Analyze customer needs and recommend appropriate services or products
  • Provide exceptional client services by addressing concerns promptly and professionally
  • Utilize professional etiquette skills to communicate effectively with
  • Assist with sales inquiries and promote products or services when applicable

Requirements

  • Proven experience in customer service or related field
  • Strong communication and interpersonal skills
  • Familiarity with office software applications for data entry and documentation
  • Ability to analyze information and problem-solve efficiently

Preferred

  • Bachelors in a related field preferred
  • Prior experience in outbound calling is advantageous
Market Core logo

Market Core

MarketCore: Building Brands from the Inside Out

Founded in 2020
Nashville, Tennessee, USA
18 employees

Traffic Signals

Monthly Visitors
2.1K
Traffic Source Mix
Search
10.5%
Direct
74.3%
Referral
5%
Social
8.9%
Paid
1.3%

Headcount Trend

Current headcount: ~18