Responsibilities

• Pack and process orders- including printing shipping labels and invoices, and preparing items for shipping.
• Create posts, reels, and content for social media platforms.
• Write product descriptions for website.
• Receive, unpack, and enter incoming product.
• Deal with customer inquiries related to products, fit, and customer service issues, both online and in the store.
• Assist with general administration including answering emails, orders and paper work.
• Assist customers that come to pick up orders, or shop in person.

Requirements

• Work experience in retail or a role in the fashion industry
• Sales experience in clothing/ retail store is a plus
• Excellent customer service skills
• Depth of knowledge in the field of social media platforms (Facebook, Instagram, Pinterest, Canva).
• Knowledge of creating reels, stories and videos for social media.
• Highschool Diploma (G.E.D)
• Technology “savvy”
• Experience and a social media presence required