Program Manager Paid Search

Framingham, MA (On-site)

$80K/yr – $110K/yrSenior Level5+ years expFull time

Posted 2 weeks ago

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Job Summary

Own end-to-end paid search programs across Google and Microsoft, driving performance and optimizing budgets.

  • Lead campaign structures and budget governance to meet targets
  • Steer testing and optimization efforts for ads, pages, and bids

Job Description

Responsibilities

  • Own end-to-end execution of Paid Search programs across platforms (Google Ads, Microsoft Ads)
  • Build and scale campaign structures including keywords, audiences, and extensions aligned to business goals
  • Manage budget pacing and spend allocation to meet monthly and quarterly targets
  • Conduct ongoing optimization including bidding, keyword refinement, and performance enhancements
  • Partner with cross-functional teams to align campaigns with product priorities and promotions
  • Monitor daily performance and proactively optimize key metrics (CTR, CPC, CPA, conversion rate, ROAS)
  • Execute A/B testing across ad copy, landing pages, and bidding strategies
  • Develop reporting and dashboards to track performance and identify opportunities
  • Ensure accuracy through QA checks and maintain campaign best practices

Requirements

  • Bachelor’s degree in Marketing, Business, Analytics, or related work experience
  • 5+ years of experience in digital marketing or paid search
  • Proven experience managing paid search campaigns across Google Ads and/or Microsoft Ads
  • Experience improving measurable KPIs such as ROAS, CPA, and conversion rates
  • Experience executing A/B testing and applying insights to optimize performance
  • Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, data analysis)

Preferred

  • Experience in an eCommerce or retail environment
  • Experience with feed management tools (DataFeedWatch, Feedonomics)
  • Familiarity with analytics tools such as Google Analytics or Adobe Analytics
  • Experience with bid management platforms (SA360, Skai)
  • Certifications in Google Ads or Microsoft Advertising

Benefits

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples logo

Staples

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

Founded in 1986
Framingham, Massachusetts, USA
32K employees (2,908 in marketing)

Traffic Signals

Monthly Visitors
10.8M
Monthly Google Ads Budget
$1.7M
Traffic Source Mix
Search
40.3%
Direct
52.2%
Referral
5.5%
Social
0.6%
Paid
1.1%

Headcount Trend

Current headcount: ~32.4K

Marketing Team

Marketing Team Size
1,686 (5% of company)
Marketing Roles Posted (Last 30 Days)
4

Funding

Total Funding
$7M
Last Raise
$7M
Grant, 2 years ago

Funding History

  • Jul 2024
    Grant • $7M
  • Nov 1999
    Post IPO Equity

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