Product Marketing Manager, Retail

San Francisco, CA (Hybrid)

$140K/yr – $155K/yrMid Level4+ years expFull time

Posted 9 days ago

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Job Summary

Own and lead go-to-market strategies for Uber's Retail customer experience initiatives, coordinating cross-functional teams to shape audience-led positioning and drive adoption and growth.

Job Description

Responsibilities

Lead go-to-market strategy for customer experience initiatives across Uber's Retail business.
Partner cross-functionally with Product, Operations, Marketplace, CRM, Analytics, and Regional Marketing teams to shape and launch new customer and fulfillment experiences.
Develop audience-led positioning, messaging, and value propositions grounded in customer, shopper, and marketplace insights.
Partner with Research & Insights to identify learning needs, shape research agendas, and translate findings into actionable strategies.
Drive adoption and engagement for new products, fulfillment experiences, and marketplace programs through growth initiatives and experimentation.
Advocate for customer, shopper, and retailer needs throughout product development and go-to-market planning.
Support strategic planning by sizing opportunities, evaluating trade-offs, and helping teams make customer- and business-informed decisions.
Build scalable frameworks, toolkits, and best practices to support execution across global markets.

Requirements

4+ years of marketing experience, including 2+ years in product marketing.
Experience partnering cross-functionally with Product, Operations, Analytics, Research, and Marketing teams.
Strong strategic thinking and business acumen, with the ability to translate customer and marketplace insights into actionable strategies.
Experience developing go-to-market strategies, positioning, and messaging for new or evolving products and experiences.
Excellent written and verbal communication skills, with the ability to influence stakeholders across a highly matrixed organization.

Preferred

Experience working on customer experience, multi-sided marketplace, platform or fulfillment-focused products - in particular needing to balance the needs of many audience groups.
Comfortable operating in ambiguity and solving complex problems across multiple teams and workflows.
Strong leadership presence and collaboration skills, with the ability to influence cross-functional stakeholders at all levels.
Experience building and scaling global or multi-market programs.
Retail, grocery, marketplace, e-commerce, or consumer technology experience preferred.

Uber

3.9 Glassdoor

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Founded in 2009

San Francisco, California, USA

138K employees (2,351 in marketing)

www.uber.com

70% recommend to a friend

76% CEO approval