Responsibilities

• Own end-to-end delivery of workstreams across engagements
• Translate ambiguous client needs into clear plans, workflows, and outputs
• Ensure work is structured, sequenced, and executed effectively
• Lead discovery efforts to understand how teams operate, make decisions, and move work forward
• Build current-state and future-state workflow models that expose inefficiencies and opportunities
• Identify where processes should be improved vs. fundamentally redefined
• Recommend and design better ways of working grounded in real constraints
• Introduce and apply new tools, including AI-enabled approaches, to enhance workflows
• Treat experimentation as a disciplined part of delivery
• Produce clear, structured deliverables that translate complexity into direction

Requirements

• 5–8 years of experience in consulting, marketing, analytics, or a related field
• Strong systems thinker who can connect workflows, decisions, and outcomes
• Proven ability to turn ambiguity into structured plans and deliverables
• Skilled at uncovering how work actually happens through effective questioning and synthesis
• Comfortable challenging existing processes and proposing better alternatives
• Actively exploring and applying AI and emerging tools to improve how work gets done
• Treats experimentation as a core part of the job
• Takes ownership of outcomes and drives work forward independently
• Strong collaborator who can work across functions and push toward meaningful change
• Consistently delivers high-quality workstreams end-to-end