Responsibilities

• Provide specialist Data Strategy expertise to help position, scope, schedule, and resource Data Migration, Org Merge, Org Split and Data Management engagements in support of larger CRM transformations and/or Data 360 implementations
• Build customer confidence in data readiness for Data 360 engagements with consultative guidance on key data management topics like data governance, data lineage, data quality, and Master Data Management.
• Partner and build strong relationships with License Sales and Professional Services OU counterparts to educate on the positioning and representation of our Services offerings
• Engage customers, including C-Level , using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
• Use industry expertise and business insight to understand customer motivation, business drivers, strategic goals and desired business outcomes
• Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment
• Continuously explore opportunities with existing customers regarding ‘add on’ services
• Contribute to the development of internal methodologies and standardized approaches for use across Services OUs and other regional Practices
• Meet individual Services KSOs (Key Strategic Objectives), including individual utilization and Services bookings influenced
• Flexibility to travel across other North American locations (typically 10%-25% per quarter)

Requirements

• 10+ years experience, encompassing the following -
• Working with Data platforms to solve real business problems, with a specific focus on defining Data Strategies and Migration roadmaps for enterprise clients.
• Relevant Salesforce Data 360 platform experience or equivalent Customer Data Platform solutions, with an understanding of how these platforms serve as the strategic part of the customer larger data landscape.
• Functional knowledge of commonly used enterprise cloud data platforms (Snowflake, Databricks, Azure, etc.) and the ability to architect integration / migration paths from these environments into the Salesforce ecosystem.
• Expertise in data management, data transformation, and ETL/ELT tools (MuleSoft, Informatica), with a deep understanding of how to apply integration patterns to support complex data migration and strategy work.
• Strong background and understanding of Core Salesforce products, with a clear PoV on how data foundations and integration architecture are the prerequisites for successful AI and Data 360 adoption
• Experience in a Professional Services GTM or delivery role (E.g. Account Partner, Client Partner, Engagement Manager, pre-sales Architect)
• Comprehensive understanding of the Data Migration Lifecycle, including data discovery, source-to-target mapping, and the use of Informatica for data quality and cleansing
• Background in a consultative role, with a strong understanding of consumption sales, technology and how software services fits into the overall sales process.
• Experience working with stakeholders to understand and achieve business goals using data

Preferred

• Knowledge of Data Governance and Master Data Management (MDM) principles, particularly in the context of enterprise data strategy, or data migrations.
• Familiarity with migrating data from legacy systems (e.g., SAP, Oracle, Siebel) into modern cloud architectures.
• Exemplary communication skills and ability to work in a team
• Ability to problem solve creatively and learn quickly
• Strong understanding and command of the English language including written, analytical and verbal communication skills
• Willingness to help out wherever needed
• Quality Microsoft Office skills, including Word, Excel and PowerPoint
• Beginners mind