Responsibilities

• Serve as an employee storytelling expert with a demonstrated understanding of what resonates with both hourly and salaried workforce audiences.
• Support content development for integrated employee experience campaigns in partnership with cross-functional teams.
• Identify and execute storytelling opportunities based on cultural moments, business milestones, and employee feedback.
• Support development and execution of storytelling strategies, including communicating plans internally and securing leadership approvals.
• Provide counsel to cross-functional teams on narrative approaches, messaging, and content best practices.
• Develop and manage relationships with employees across the network, building trust to surface authentic stories.
• Help manage third-party agencies or vendors to support video production, editing, and multimedia content creation.
• Act as a utility player across the Workplace team to support other activities and projects as needed.

Requirements

• 5+ years of recent professional communications or public relations experience
• Bachelor's degree
• Experience creating employee-focused or human-interest content within an agency or in-house environment.
• Extensive experience working with diverse employee populations and translating their experiences into compelling narratives.
• Proven ability to conduct interviews and build trust with people at all organizational levels.
• Excellent written and verbal communication skills across various formats and channels.
• Exceptional attention to detail and commitment to accuracy.

Preferred

• Passion for employee experience, workplace culture, and inclusive storytelling.
• High levels of creativity and ability to find unique angles in everyday experiences.
• Proactive self-starter with a proven track record of taking initiative and driving projects independently.
• Experience working with and managing multiple stakeholders on cross-functional projects.
• Experience supporting in-person events, employee activations, or site visits - Ability to work in a dynamic, fast-paced environment with shifting priorities.
• Ability to develop hooks/angles/narratives that resonate with internal audiences and leadership.
• Experience using data and metrics to measure content impact and optimize storytelling approach.
• Able to inspire agencies and vendors to deliver high-quality creative work at scale.

Benefits

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.