Responsibilities

• Drive proactive product communications initiatives across Client’s, including communication and connection features, Client’s subscription offerings, safety and family products, Client’s Map and location-sharing experiences, and consumer AI innovations that reinforce Client’s s role in helping people connect and communicate.
• Develop and execute storytelling programs that highlight how Client’s products deepen real-world relationships, empower self-expression, enhance user safety, and introduce innovative AI-powered experiences for our global community.
• Pitch stories across technology, mainstream, consumer, and business press to support key announcements and ongoing product momentum.
• Draft clear, compelling communications materials including, newsroom posts, messaging documents, reactive talking points, etc. that communicate product updates and milestones.
• Organize press briefings and demonstrations, and prepare spokespeople for media interviews and speaking engagements.
• Collaborate closely with cross functional partners (product, design, marketing, legal, policy, partnerships, etc.) on coordinated campaigns, events, and product launches.
• Partner with agency teams to support media strategy and execution.
• Work across the Communications team to measure impact, track coverage, and refine strategies based on performance and insights.

Requirements

• BS/BA degree or equivalent years of experience.
• 8+ years of professional experience working in a product communications role or related field.

Preferred

• Experience supporting consumer technology product/feature launches.
• Experience supporting communication and connection platforms, subscription products, safety initiatives, location-based experiences, or consumer-facing AI products is highly desirable.
• Experience partnering with global teams to support coordinated communications efforts.

Benefits

• Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan.
• Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
• In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.