Responsibilities

• Contributes specifically to the increased revenue and cost efficiencies as indicated by measured analytical data and meets specific goals as set forth in the Annual Marketing Plan
• Responsible for developing strategic plans for the Player Development Department
• Develops programs specifically geared to high worth customers: outings, special events, and player events
• Develops profiles as needed on rated players to ensure members of guest services know how to adequately service their needs
• Establishes a personal relationship with players by communicating on a regular and on-going basis
• Develops meaningful business relationships with new high rated players by establishing and actively pursuing their business
• Works with the Table Games and Slot Management to ensure rated players are identified
• Develops and implements training programs for casino hosts that are specifically geared toward attracting and retaining high worth players
• Develops and attracts new customers while maintaining and enhancing relations with existing high value customers
• Plays key role in partnering with the creation and execution of various programs and promotions by assisting players in making special arrangements within established company and departmental procedures while ensuring compliance with Minimum Internal Controls

Requirements

• Bachelor’s degree in business administration, Marketing or related field and three (3) years related experience in the gaming / hospitality / sales / marketing industry. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling seven (7) years may substitute for the required education and experience.
• Must be at least 21 years of age.
• Must possess and maintain a valid, unrestricted New Mexico Driver’s License.
• Note: Relevant work experience or education may be substituted to satisfy education and/or work experience.
• Must be able to obtain and maintain the required STGC Gaming License
• Will require a pre-employment and random drug screening.