Responsibilities

• Writes, edits, and updates website content to improve clarity, consistency, and engagement.
• Supports web accessibility improvements, including writing alt text, editing PDFs for accessibility, and ensuring content meets accessibility standards.
• Assists in migrating and reorganizing content from the IU Web Framework into Site Builder (no coding required).
• Helps evaluate and improve website structure and information architecture to enhance user experience.
• Makes basic content layout and design decisions within existing Site Builder templates and tools.
• Performs user research to ensure content decisions align with student expectations and behavior.
• Supports website quality assurance by identifying broken links, outdated content, and formatting issues.
• Collaborates with marketing staff to ensure web content aligns with broader communication goals and IU messaging.
• Assists in troubleshooting website issues by coordinating with appropriate technical teams (no technical expertise required).
• Uses tools such as Siteimprove and Google Analytics to review content performance and identify improvement opportunities.

Requirements

• Currently enrolled as a student at Indiana University Bloomington
• Strong writing, editing, and communication skills
• Detail-oriented with strong organizational skills and ability to manage multiple tasks and deadlines
• Interest in digital communication, marketing, content creation, or UX writing
• Willingness to learn new tools, systems, and workflows
• Comfortable working collaboratively in a team environment
• Interest in improving user experience and digital content quality for students and families

Preferred

• Experience with writing, editing, communications, marketing, or digital content creation
• Familiarity with content management systems (e.g., Cascade, Site Builder, or similar platforms)
• Exposure to or interest in SEO, AIO, web accessibility, or UX principles
• Interest in higher education and improving the student experience through digital content
• Strong research skills and ability to identify opportunities for content improvement
• Experience reviewing or organizing website content or conducting content audits

Benefits

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans