Responsibilities

• Serve as a strategic communications partner across insight-driven communications, strategic planning, writing and content development, measurement and learning, and cross-functional collaboration.
• Collaborate with digital and analytics colleagues to interpret performance data, help connect initiative goals to meaningful key performance indicators (KPIs), and use ongoing measurement to refine messaging and strategy.
• With digital and analytics teams, synthesize engagement data, user behavior, and feedback loops to identify what narratives are gaining traction, where gaps exist, and how messaging, format, channel, and distribution choices can be refined for greater effectiveness.
• Partner with manager to integrate insight into planning cycles across the department, ensuring that audience data and insights inform editorial priorities, narrative development, and distribution strategies from the outset.
• Work with Communications colleagues to translate complex, technical research into accessible, engaging messaging tailored to specific audiences, including policymakers, partner organizations, expert communities, internal leadership, and other priority audiences.
• Partner with researchers, subject-matter experts, and communications colleagues to identify the most compelling narratives, policy implications, audience needs, and communications opportunities.
• Help connect program goals, institutional priorities, audience insights, and communications performance so teams can make clearer decisions about message, timing, format, channel, and audience.
• Bring policy context and issue awareness into communications planning, helping teams understand how Pew’s work is entering broader conversations and where there may be opportunities to strengthen influence.
• Work closely with the SVP on priority communications deliverables, including major reports, positioning activities, strategic documents, internal briefs, talking points, and other high-impact materials.
• Help shape clear, compelling, and consistent institutional narratives that are precise, persuasive, evidence-informed, and aligned with organizational priorities.

Requirements

• Bachelor’s degree, or equivalent experience, is required. Generally, eight years of experience in strategic communications, public affairs, or related fields, preferably in a policy, research, nonprofit, or mission-driven environment.
• Exceptional writing and editing skills with experience distilling complex information into clear, compelling narratives.
• Capacity to work effectively across teams with strong judgment, institutional maturity, and comfort operating in areas of shared ownership.
• Experience operating both strategically and tactically in an intellectually rigorous environment.
• Experience working with subject-matter experts and translating technical content for broad audiences.
• Strong judgment, attention to detail, and capacity to manage multiple priorities.

Benefits

• Total Rewards We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.