Responsibilities

• Directs office operations for Home Health Agency.
• Oversees operations and team to market and assess clients, recruit retain Caregivers, support community outreach and oversee office team supporting each business activity - Scheduling/recruiting/training/; Marketing - Business development and marketing Home care - growing Client list, supporting Senior Helpers Office activities( Outreach, collections, recruiting) necessary to run a high quality home care agency.
• A high level mix of tasks is as follows: supports caregivers and clients in scheduling and obtaining care.
• Key tasks include assisting with recruiting - calling and setting interviews, obtaining employment information and saving in our system for use later.
• working with Clients to assist them with questions, obtaining care, interacting with family, Doctors, Nurses in supporting the scheduling and delivery of care.
• Other duties include supporting the daily office operations - phones, interviews, incoming calls, mail, supplies.
• A key daily task is gathering information on availability of staff, and client needs and helping match and schedule.
• Working with clients to schedule payments and maintain service continuity.
• Use of Wellsky scheduling or similar system to validate hours, collections and other information used in Senior Helpers.
• We google documents/excel for information sharing.