Responsibilities

• Lead and develop the North America CPS team across strategy, business operations, and program management, creating a clear vision, strong team culture, and high-performance operating rhythm.
• Manage team priorities, resource allocation, and organizational planning to ensure coverage across key commercial initiatives and tentpole moments.
• Coach and mentor team members across different functions and supporting talent development, performance management, and long-term capability building.
• Establish ways of working that improve clarity, accountability, and collaboration within CPS and across the broader NA Creative Ops organization.
• Own the commercial strategy and packaging approach for premium opportunities across Seasonal Holiday, IP Tentpole, EC Promo, and Advertiser Moments.
• Oversee the end-to-end execution model for CPS programs, ensuring commercial packages move from concept to launch with strong cross-functional coordination and operational discipline.
• Guide the development of scalable and bespoke packages across priority verticals including Sports, Music, Entertainment, Lifestyle, and TikTok IP.
• Serve as the bridge between Product, Sales, Publishers, clients, and Creative Ops, aligning stakeholders around package strategy, feasibility, and execution plans.

Requirements

• 5+ years of experience in commercial strategy, partnerships, advertising, media, creative operations, business operations, or program management, with a strong track record in fast-paced, cross-functional environments.
• 3+ years of people management experience, including leading multidisciplinary teams and developing talent across strategy and operational functions.
• Proven experience leading complex initiatives that require alignment across Sales, Product, publishers, clients, and other cross-functional stakeholders.
• Strong commercial judgment with the ability to translate business priorities into clear go-to-market packages, execution plans, and operating decisions.
• Demonstrated ability to manage ambiguity, set strategic direction, and drive execution across multiple concurrent workstreams.
• Excellent communication and stakeholder management skills, with the ability to influence leaders and represent a clear point of view in high-visibility forums.
• Deep understanding of the digital advertising and media landscape, including how premium moments, partnerships, and integrated programs drive revenue outcomes.

Preferred

• Experience leading teams focused on sponsorships, tentpole programming, advertiser moments, or integrated commercial packages.
• Strong familiarity with TikTok-first commercial storytelling, packaging strategy, and the broader creator and entertainment ecosystem.
• Experience operating across both strategic planning and executional delivery, with the ability to connect big-picture vision to day-to-day implementation.
• Track record of building scalable processes, playbooks, and team rituals that improve speed, quality, and cross-functional collaboration.
• High level of comfort navigating executive discussions, organizational change, and competing stakeholder priorities.
• Proactive, resilient leadership style with a strong bias toward ownership, collaboration, and continuous improvement.

Benefits

• Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others.
• Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
• The Company reserves the right to modify or change these benefits programs at any time, with or without notice.